About this role
Kingsbridge Educational Trust is seeking an experienced and forward-thinking IT Operations Manager to lead the delivery, performance, and continuous improvement of technology services across our schools and central services.
This is an exciting opportunity for an IT professional with strong operational leadership experience who can ensure our technology services remain secure, reliable, efficient, and responsive to the needs of staff and pupils. Working closely with the Director of IT, you will play a critical role in supporting teaching and learning through high-quality digital services while leading a team of IT professionals and external suppliers.
About the Role
As IT Operations Manager, you will
Lead the operational delivery of IT services across multiple schools and Trust sites.
Manage service delivery, incident management, performance monitoring and service improvement initiatives.
Support the Director of IT by overseeing Trust-wide infrastructure including networks, servers, cloud services, telephony, storage and end-user devices.
Lead operational cyber security activity, compliance reviews, audits and risk management.
Manage key third-party suppliers and contracts to ensure high-quality service delivery and value for money.
Support the delivery of technology projects and digital transformation initiatives.
Lead, coach and develop the IT team, promoting a culture of excellent customer service and continuous improvement.
About You
We are looking for someone who can demonstrate:
Degree-level qualification in IT or a related discipline, or equivalent experience.
ITIL Foundation qualification.
Significant experience managing IT operational services across a multi-site environment
Experience leading and developing IT teams.
Strong knowledge of Microsoft 365 and cloud technologies.
Experience managing networks, infrastructure and cyber security operations
Excellent communication, stakeholder engagement and problem-solving skills.
Experience within education, the public sector or a Multi Academy Trust environment.
P Professional certifications in Microsoft, Azure, Cisco, ITIL Practitioner or Project Management.
Knowledge of DfE cyber security standards and educational technology systems.
Why Join Us?
At Kingsbridge Educational Trust, we believe our people are our greatest asset. We offer:
The opportunity to make a meaningful impact across multiple schools.
A supportive and collaborative central team environment.
Ongoing professional development opportunities.
A varied and rewarding role with opportunities to grow and develop
The chance to contribute to improving outcomes for children and young people across our communities.
If you would like an informal discussion about the role, please contact [email protected]. Alternatively, further details are available on the Trust website: https://www.ket.education (or through My New Term).
Closing date for applications: 8 December 2026
Interviews to be held: TBC
Kingsbridge Educational Trust is committed to safeguarding and promoting the welfare of
children and young people and expect all staff and volunteers to share this commitment.
An Enhanced Disclosure and Barring Service check is required for this post prior to
commencement.