About this role
ICT Field Technician | Award-winning Trust IT Team | Burton-on-Trent | £29,071 to £32,046
Permanent, full time, 37 hours, 52 weeks | Band 4, SCP 11 to 17 | Start ASAP
Not your usual school IT job
In a lot of school IT jobs you’re the only technician in the building, working alone and firefighting. This one is different.
You’ll join our Burton regional team, which has its own manager and is backed by a Trust-wide IT team of 13 who share knowledge, cover for each other and solve problems together. The team has won awards for it:
- Outstanding IT Professionals Award, Edufuturists Uprising 2026
- Best IT Apprentice 2025 (Baltic Apprenticeships), won by one of our own team
- Staff satisfaction above 97% across our schools, every time we measure it
The way we work is simple. We trust you to get on with the job, and we’re there the moment you need us. You’ll have real ownership of the schools you look after. You’ll also never be on your own with a problem you can’t solve.
What you’ll actually be doing
You’ll be based in Stapenhill, Burton-on-Trent, and look after a cluster of our Burton academies, making sure staff and pupils have technology that just works. Most days you’ll:
- Be the friendly, go-to face of IT in your schools, fixing problems on site and building relationships with staff
- Work tickets through our ITIL-based service desk, with clear processes and documentation behind you
- Support a modern estate: [e.g. Microsoft 365, Intune, Windows 11, iPads/Chromebooks, Wi-Fi, AV and classroom displays, printing]
- Get stuck into Trust-wide projects, including:
- Rolling Refresh: our five-year programme putting new devices into classrooms and offices across the Trust, so staff and pupils always have kit that’s up to the job
- Cyber Essentials: making 26 sites more secure, so our schools are protected and our data stays safe
- Bringing AI into the classroom: helping our schools use AI in teaching and learning safely and responsibly, in ways that genuinely help staff and pupils. This is new ground for the education sector, and you’ll be part of shaping it
- Learn from colleagues across the Trust and share what you know
Who we’re looking for
We care more about attitude than about ticking every box. If you’re not sure you meet all of these, apply anyway.
Essential
- Hands-on experience supporting end users with hardware, software and networks (in a job, an apprenticeship, or a lot of tinkering)
- A genuine customer-service mindset: patient, friendly and good at explaining things in plain English
- Curiosity and a willingness to learn
- A full UK driving licence and access to a vehicle, as you’ll travel between sites
Desirable
- Experience of Microsoft 365, Active Directory/Entra ID or Intune
- Experience in a school or other multi-site setting
- An IT qualification or certification [e.g. CompTIA, Microsoft]
Good to know
- Now and then you may need to work outside normal hours to support projects or urgent issues.
- Most of your work will be in your Burton cluster. Occasionally you may need to travel outside your region to support other Trust schools across the Derbyshire area, for example during major projects or to cover colleagues.
What’s in it for you
- Salary: £29,071 to £32,046 a year (Band 4, SCP 11 to 17), with progression through the band
- Hours: full time, 37 hours a week, permanent
- Local Government Pension Scheme with a generous employer contribution
- Career progression: We have members of our team who have risen from Apprentice level to Network Manager level. Progression is a reality within this team
- Wellbeing: 24/7 Employee Assistance Programme
About St Ralph Sherwin Catholic Multi Academy Trust
The St Ralph Sherwin Catholic Multi Academy Trust, part of the Diocese of Nottingham, is a family of 25 Catholic schools across Derby City, Derbyshire, Staffordshire, Nottinghamshire and Stockport.
Our mission is simple
to improve the lives and futures of the children and young people we serve. We provide outstanding educational opportunities, rooted in strong Catholic values, and are united by a shared commitment to excellence in everything we do.
Why Join Us?
We offer a comprehensive range of benefits, including
- Excellent professional development opportunities through high-quality CPD programmes, delivered in partnership with Nottingham Teaching School Alliance. Our Leadership Academy also supports the development of future leaders.
- Opportunities for career progression across our family of 25 academies and the wider network of 84 diocesan academies.
- Employee Assistance Programme, providing free and confidential advice, guidance and wellbeing support 24 hours a day, 7 days a week.
- Competitive pension schemes, including the Local Government Pension Scheme for support staff, with generous employer contributions.
- Nationally aligned terms and conditions, ensuring fair and consistent pay and employment practices for all colleagues.
For more information about the Trust and our academies, please visit www.srscmat.co.uk and connect with us on LinkedIn.
Safeguarding Statement
The St Ralph Sherwin Catholic Multi Academy Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful applicant will be required to undertake pre-employment checks, including satisfactory references, an enhanced Disclosure and Barring Service (DBS) check, medical clearance, verification of qualifications and confirmation of the right to work in the UK.
Join us and help shape the future of technology-enabled learning across our Trust.