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Technical Support @ Back TO Work

Sheffield, England, GBOnsiteFull-time
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About this role

Salary: £26,083 - 26,083 per year

Requirements

  • Be naturally helpful and calm
  • Be able to build relationships
  • No specific experience is required; we provide training

Responsibilities

  • Speak with customers over the phone about broadband and technology-related queries
  • Help customers with issues ranging from simple router questions to more complex problems, taking ownership and supporting them throughout

Technologies

  • Support
  • Mobile
  • REST

More

Join our Broadband Technical Team in Sheffield in a flexible Customer Service Technical role. We offer a starting salary of £26,083, discounts on our mobile and broadband products, career development support, a season ticket travel loan, volunteering days, and optional private healthcare and dental cover. We also offer tailored training, a supportive team culture, the ability to schedule your own breaks and bank time, and occasional home working.

last updated 46 week of 2026

Skills

Customer Service

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