About this role
Salary: £35,949 - 39,790 per year
Requirements
- Previous experience in a hands-on IT support or ICT Technician role.
- Strong hardware and software troubleshooting skills.
- Experience installing, configuring and maintaining IT equipment.
- Good communication skills and a patient, approachable manner.
- Ability to manage your own workload and resolve technical issues independently.
- Experience supporting audio-visual or classroom technology would be advantageous.
- Experience in a school, college or specialist education setting would be beneficial but is not essential.
- Access to your own transport would be beneficial due to the rural location.
- Appointment is subject to vetting and screening checks and receipt of a satisfactory enhanced DBS check. An online search may also be conducted for shortlisted applicants as part of due diligence.
Responsibilities
- Provide day-to-day technical support across the organisation, working closely with the Head and Deputy Head of ICT.
- Maintain IT systems and resolve technical issues.
- Support hardware, software and audio-visual equipment, including computers, laptops, iPads, printers and network connectivity.
- Support classroom technology, including interactive whiteboards, projectors and specialist sensory equipment.
- Assist with ICT helpdesk requests, equipment installations and asset management.
- Provide technical support for meetings, presentations and events.
Technologies
- Hardware
- ICT
- Support
- Network
More
We are supporting a specialist education provider in rural Surrey that provides education and care for young people with additional learning needs. The role is part of our ICT team and offers varied, hands-on work in an environment where technology makes a genuine difference to staff and students. The salary is £35,949–£39,790 per annum, with an additional £1,000 retention bonus and annual performance-related pay progression. Benefits include free on-site parking, free hot lunches during term time, life assurance, a health cash plan and an Employee Assistance Programme. The organisation is set in a countryside working environment. We are committed to safeguarding and promoting the welfare of children and young people and expect staff, applicants and clients to share this commitment.
last updated 46 week of 2026