About this role
Salary: £? - ? per year
Requirements
- Previous experience in an IT Analyst, IT Support or Infrastructure Support role
- Strong Windows, hardware and software troubleshooting skills
- Knowledge of Active Directory and Microsoft applications
- Exposure to networking, servers, backups and ITSM tools such as ServiceNow
- Good communication skills and a confident, customer-focused approach
- SC clearance is required; candidates must be UK nationals and hold the appropriate clearance
Responsibilities
- Provide desk-side and 1st- and 2nd-line IT support
- Troubleshoot hardware, software, server and network issues
- Support Windows devices, Active Directory and Microsoft applications
- Assist with infrastructure, backup, printing and mobile device support
- Support IT security, endpoint compliance and disaster recovery activities
- Manage IT incidents and documentation, and provide user training
- Assist with hardware and software procurement and infrastructure projects
Technologies
- Active Directory
- Hardware
- Support
- ITSM
- Mobile
- Network
- Security
- ServiceNow
- Windows
- LAN
- Office 365
More
We at VIQU IT are recruiting for an IT Support Analyst to join a busy operational site-based team in the Luton area. This is an initial six-month contract, inside IR35. The role offers an opportunity to support end users, maintain IT hardware and infrastructure, and contribute to site-based IT projects. We offer a referral reward of up to £1,000 for a successful referral, subject to terms.
last updated 46 week of 2026