About this role
Salary: £38,000 - 45,000 per year
Requirements
- Proven experience with Salesforce administration; 3+ years preferred
- Experience managing user accounts, profiles, roles, and permissions
- Strong understanding of workflow management and report creation
- Skills in Salesforce customisation and configuration, including objects, fields, flows, and layouts
- Confidence training users and translating technical details into practical guidance
- Salesforce Admin Certification or equivalent
- Experience in business analysis or process improvement is an advantage
- Previous experience with 3B Systems is an advantage
- Familiarity with Salesforce integrations such as Form Assembly and Zapier, or data tools such as Dataloader and XL Connector, is an advantage
- Experience in education or non-profit sectors is an advantage
Responsibilities
- Manage general system administration within Salesforce
- Create and maintain front-end and back-end workflows
- Develop custom reports and dashboards tailored to business needs
- Train end users and provide ongoing system support
- Collaborate with internal stakeholders to support smooth data migration and system adoption
- Work with technical and non-technical teams to implement process improvements
Technologies
- CRM
- Support
- Salesforce
- Zapier
More
We are Prospero Group, a recruitment and workforce solutions provider specialising in education, health and social care, and technical sectors. We are growing and migrating to Salesforce as our core CRM platform, and this role will help us make the system efficient, user-friendly, and scalable across our business. We offer a supportive, collaborative, and people-first culture, professional development and Salesforce certification support, competitive salary and benefits, and hybrid working options. We are committed to connecting people with purpose and helping organisations grow and individuals thrive.
last updated 46 week of 2026