About this role
Salary: £70,000 - 70,000 per year
Requirements
- Essential skills: Avid, Pro Tools, Swift CG+, DaVinci Resolve, and Python.
- Desired experience with DaVinci Resolve collaborative colour-grading workflows; Telestream Vantage, workflow automation, scripting, and media processing; HP Anyware (PCoIP) and Leostream; Windows Server and macOS environments; PowerShell and Python scripting; and broadcast and post-production infrastructure.
- Experience with Avid Media Composer, Windows and Mac operating systems, HP Anyware (PCoIP), Leostream, Dell EMC Isilon, BlackPearl, LucidLink, Signiant, and Telestream Vantage.
- A degree in Computer Science, Software Engineering, or a related field, or similar work-based experience.
- Proven experience as a Senior Software Engineer, ideally focused on media-related projects.
- Very good working knowledge of standard software development frameworks, techniques, and methodologies.
- Experience providing coaching and mentoring.
- Ability to work collaboratively in a team and contribute to the development of business scenarios.
- Knowledge of software development tools and technologies.
- A flexible and curious approach.
- Strong analytical and problem-solving skills.
Responsibilities
- Provide specialist technical support and maintenance across our media clients creative media systems, maintaining the reliability, availability, and performance of post-production and broadcast infrastructure.
- Provide hands-on support for Avid Nexis storage and infrastructure, Pro Tools audio suites, DaVinci Resolve project servers, Swift CG+ graphics systems, and associated hardware.
- Work with production and creative teams to minimise downtime and maintain operational continuity.
- Troubleshoot complex hardware and software issues, manage vendor escalations, support licensing and infrastructure requirements, and maintain secure, compliant, fit-for-purpose systems.
- Own installation, configuration, maintenance, and lifecycle management of hardware across the creative estate, including Windows workstations, Mac Studio hosts, CAR servers, storage infrastructure, mixing consoles, and networking equipment.
- Procure and deploy hardware; install racks and CARs; configure operating systems; perform patching and upgrades; and manage connectivity and network segregation between production and corporate environments.
- Support remote access technologies such as HP Anyware and Leostream, and enterprise storage and archive workflows; integrate systems and resolve infrastructure issues.
- Contribute to technical projects, infrastructure upgrades, system migrations, and physical relocations of production equipment.
- Share occasional out-of-hours support with the team.
Technologies
- Composer
- Hardware
- Support
- macOS
- Network
- PowerShell
- Python
- Swift
- Windows
More
This Senior Hardware Engineer position is part of our established technical support team, supporting a media clients creative, post-production, and broadcast environment. The role is hybrid in London, with at least two people required on site at any time. Our team operates Monday to Friday between 08:00 and 20:00, with engineers sharing shifts to provide coverage; the role does not require working the full 12-hour period. The contract is 6–12 months, and occasional out-of-hours support may be required.
Benefits include 25 days of holiday plus bank holidays and a paid birthday day each year, sick leave following probation, a 10% employer pension contribution from qualifying earnings after auto-enrolment at three months service, private medical insurance through AXA and life assurance after six months service, a free Specsavers eye voucher and Boots flu vaccination, access to the cycle-to-work scheme, and enhanced parental leave.
last updated 46 week of 2026