About this role
Salary: £90,000 - 90,000 per year
Requirements
- Professional accountancy qualification (ACA, ACCA, ICAS or equivalent) and audit experience
- Experience managing or developing methodology, compliance, advisory, technical support or information-based products
- Knowledge of SaaS products and subscription-based business models
- Ability to translate customer needs and regulatory requirements into practical product solutions
- Experience creating product roadmaps, prioritising initiatives and managing competing demands
- Strong stakeholder management skills, with the ability to influence and collaborate across multiple teams
- Customer-focused mindset, supported by sound commercial awareness and decision-making
- Permission to work in the roles location by the start of employment
- Desirable: experience implementing AI-enabled solutions or digital transformation initiatives
- Desirable: experience using customer insight, market research or product analytics to inform product decisions
- Desirable: strong presentation and communication skills
- Desirable: excellent analytical and problem-solving abilities
Responsibilities
- Define and deliver the product strategy and roadmap for our methodology and advisory portfolio
- Own products throughout their lifecycle, from concept and launch through ongoing improvement and optimisation
- Use customer insight, market trends and regulatory developments to shape product direction
- Explore ways to use AI, automation and emerging technologies to enhance customer value
- Work with stakeholders, subject matter experts and technology partners to develop and deliver ideas
- Monitor product performance and identify opportunities to drive growth, engagement and retention
- Support pricing, proposition development and go-to-market activity
- Balance technical accuracy, regulatory change, customer needs and commercial performance across our products and services
Technologies
- AI
- Support
- PLC
- Marketing
- Product Manager
More
We are Mercia Group, part of Wilmington plc, and a leading provider of training, compliance and support services to the UK accountancy profession. We help accountants keep up with regulatory change and technical updates through practical learning resources. In this permanent, full-time, home-based UK role, you will shape the strategy, performance and evolution of our established methodology, compliance and advisory portfolio, helping ensure it meets customer needs, responds to regulatory change and remains commercially successful.
You will work with subject matter experts and cross-functional teams, and have the opportunity to explore how AI and emerging technologies can improve our products and customer experience. The salary is £83,500 depending on experience. We offer 25 days annual leave, additional holiday purchase, hybrid working, a performance-related bonus, life assurance, Vitality private healthcare, subsidised gym memberships, a cycle-to-work scheme, discount vouchers and wellbeing resources.
We celebrate individuality and are committed to an inclusive workplace; as a Disability Confident employer, we shortlist applicants who meet the essential criteria and guarantee an interview for candidates with disabilities who meet them. We also offer learning, career and development opportunities.
last updated 46 week of 2026