About this role
Salary: £70,748 - 70,748 per year
Requirements
- 5 years experience in service and product design
- Active SC clearance
- Strong experience applying GDS standards in public sector environments
- Proven track record of independently leading service design workstreams
- Excellent workshop facilitation, stakeholder management and communication skills
- Experience working in agile, multidisciplinary teams
Responsibilities
- Lead end-to-end service design workstreams, from discovery through delivery
- Shape innovative, user-focused digital services
- Apply GDS standards, accessibility and inclusive design principles
- Facilitate workshops, co-design sessions and design sprints
- Collaborate with UX/UI designers, researchers, product owners and developers
- Mentor junior designers and help shape our wider design practice
Technologies
- UX UI Design
More
We are hiring a Senior Service Designer to lead work on exciting, high-profile public sector digital transformation programmes. The role offers the opportunity to shape the future of digital services, tackle meaningful challenges and create user-centred experiences with real-world impact. Youll join a collaborative, forward-thinking design community and have access to ongoing training, professional development and certifications, a flexible benefits package, and a performance-related bonus.
last updated 46 week of 2026