About this role
Salary: £50,000 - 65,000 per year
Requirements
- Have previous experience in software testing, manual or automated, ideally with ServiceNow ITSM and CSM.
- Have working experience with test and defect management tools, ideally Jira, Zephyr, or DevOps.
- Have an understanding of ITIL and experience advising on best practices, methodologies, and test execution.
- Have knowledge and experience designing, developing, and executing ATF test cases in ServiceNow.
- Hold a ServiceNow certification, which is advantageous, as is ISTQB Test Certification.
Responsibilities
- Work closely with the implementation team to create, review, and execute test plans and scripts for functional testing, both manual and automated.
- Analyse technical and functional specifications and user stories to develop test scripts and steps.
- Identify and help overcome risks and issues found during testing.
- Test in-house developments and third-party platforms.
- Contribute to the quality of system delivery and overall output.
Technologies
- DevOps
- ISTQB
- ITIL
- ITSM
- JIRA
- ServiceNow
More
We are a growing ServiceNow implementation team within an IT systems provider. This is a hybrid QA Engineer role with a salary of up to 65k, offering the opportunity to play a pivotal part in system delivery and make a significant impact on the quality of our output.
last updated 46 week of 2026