About this role
Job summary
Are you organised, detail-oriented, and passionate about delivering a great candidate experience? We're looking for a proactive HR Hub Assistant to join our friendly and supportive recruitment team and play a vital role in processing applicants across the Trust's footprint.
This is an excellent opportunity to build or develop your HR career within a busy recruitment environment where your work directly supports bringing great people into the organisation.
You'll benefit from:
- Attractive annual leave entitlement
- Flexible and agile working arrangementsto support work-life balance
- A welcoming, supportive HR team
- Opportunities for cross-team training and skill development
- Experience with key NHS systems such as ESR and Trac
- A chance to contribute to improving HR processes and customer service
Previous interviewed applicants from the last 6 months need not apply.
Main duties of the job
As part of the HR Hub, you'll work within the Recruitment team to deliver a high-quality, customer-focused hiring service. You'll be instrumental in ensuring recruitment processes run smoothly, efficiently, and professionally from start to finish.
Your responsibilities will include
Supporting end-to-end recruitment administration
Accurately inputting and maintaining candidate and employee data
Managing recruitment documentation and systems
Responding to candidate and hiring manager enquiries in a timely, professional manner (by email or phone)
Supporting onboarding processes and ensuring compliance checks are completed
Working collaboratively with colleagues to deliver an efficient recruitment service
About us
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Applicants may use AI tools to help prepare their application. However, the content submitted should be your own work and should accurately represent your knowledge, skills, experience, and personal qualities. Applications will be reviewed and assessed accordingly.
Job description
Job responsibilities
Were seeking someone who thrives in a busy, deadline-driven environment and is passionate about delivering a positive recruitment experience.
Youll bring
Strong administrative experience, ideally within recruitment or HR but not essential
Excellent IT skills, including Microsoft Office, and high accuracy in data entry
Strong organisational skills with the ability to manage multiple priorities effectively
High attention to detail, particularly when handling sensitive candidate information
Excellent communication and interpersonal skills
A clear understanding of confidentiality and data protection
The ability to work independently as well as part of a team, using initiative and sound judgement
Visa sponsorship is not possible for this role for either candidates or existing employees. This role does not meet the eligibility criteria for Skilled Worker/ Health and Care Worker visas as set out at gov.uk. Graduate visa holders should have no expectation of long-term employment through sponsorship. Additionally, your visa conditions and validity period must allow you to work in the role question and for a suitable period to allow training and execution without requiring sponsorship.
Person Specification
Skills & Competencies
Essential
- Ability to work under pressure and to tight deadlines
- Ability to maintain attention to detail and accuracy
- High level of data input skills
- Good communication skills both oral and written
- Ability to relate effectively with staff and managers at all levels
- Organisational ability
- Good IT skills with experience of using MS Word, Excel, e-mail and internet
- Ability to work as part of a team and on own initiative
- Excellent customer service skills
- Ability to maintain confidentiality
Qualifications
Essential
- ECDL Qualification or equivalent level
Experience
Essential
- Experience of a wide range of clerical duties
- General Understanding of Data Protection and confidentiality
- Experience in data processing, preferably in payroll/HR Systems
- Working together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
North West Ambulance Service NHS Trust
Address
Estuary Point
Liverpool
L24 8RF
United Kingdom
Employer's website
https://www.nwas.nhs.uk/ (Opens in a new tab)