About this role
Job summary
To be responsible for providing leadership and management of a designated service administrative team, whilst providing direct administrative support to the clinical team. This includes office management, daily supervision of admin staff and positive leadership of the team. Ensuring that high standards are maintained in terms of quality and outputs, and that an excellent patient experience is provided. To use own initiative, and work without immediate supervision, escalating concerns to the iMSK Service Administration Manager when necessary
The post holder is required to maintain the Trust's values and core standards and to lead by example.
Main duties of the job
Be a main contact for the service, having full knowledge of service processes and know where to find support if necessary
Office management, daily supervision of admin staff and positive leadership of the team.
About us
At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:
- Flexible working options to help you balance work and life
- NHS pension scheme for long-term financial security
- Generous annual leave allowance to recharge and relax
- A strong focus on career development to help you grow and achieve your potential
Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.
We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.
Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.
The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.
Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.
Job description
Job responsibilities
Please see attached Job Description & Person Specification for further details of duties and responsibilities.
Person Specification
Qualifications
Essential
- Diploma level/NVQ 4 in Business Administration or demonstrated equivalent experience.
- AMSPAR or British Medical Secretary Diploma (includes medical terminology) or equivalent knowledge.
- RSA/OCR III or equivalent typing/word processing including audio typing
Experience
Essential
- Extensive administrative experience at senior level.
- Evidence of supervisory & mentoring skills
- Line management and supervision
- Experience of taking formal minutes at sub-committee/group level.
- Experience of leading on the provision of administrative services to support teams to achieve organisational objectives.
Additional Criteria
Essential
- Ability to lead service teams and delegate workloads.
- Ability to multitask.
- Ability to organise own time & prioritise.
- Accurate and timely presentation of information
- Knowledge of specialist functional medical/legal terminology.
- Advanced knowledge of information technology packages including Microsoft Word, Excel, Access and PowerPoint in order to complete tasks.
- Knowledge and experience of dealing with non-routine issues and problem solving.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Somerset NHS Foundation Trust
Address
Trustwide
The Crescent
Taunton
Somerset
TA1 4DY
United Kingdom
Employer's website
https://www.somersetft.nhs.uk/ (Opens in a new tab)