About this role
Job summary
We are looking for a full-time medical secretary to provide maternity leave cover. You will be part of a small team of four medical secretaries working in a busy general practice. We are a very friendly, supportive practice, our aim being to help each other to provide the best care possible for our patients.
Main duties of the job
Job Summary
The Medical Secretary provides comprehensive administrative and secretarial support to GPs and the wider clinical team within a busy GP practice. The role is essential in ensuring efficient patient care by managing correspondence, referrals, and clinical documentation in line with NHS and practice protocols.
Key Responsibilities
- Provide secretarial support to GPs and other clinicians
- Process and manage referrals accurately and promptly
- Type clinical correspondence, including referral letters, reports, and patient summaries
- Manage incoming and outgoing post, including hospital letters and test results
- Maintain accurate and up-to-date patient records using clinical systems
- Liaise with hospitals, community services, and other healthcare providers
- Track and follow up referrals to ensure continuity of care
- Handle patient queries related to referrals and administrative requests
- Ensure all work complies with NHS guidelines, GDPR, and confidentiality policies.
About us
We are a large practice (16000 patients) with an extensive multi-disciplinary team of GPs, ANPs, paramedics, physiotherapist, pharmacists and admin team as well as the secretarial team. The practice is always busy but the GPs and team members are extremely supportive and help each other whenever necessary. This makes for a very happy environment where the staff are valued and recognised for their hard work.
Job description
Job responsibilities
- Based within a GP surgery.
- Regular use of computers and clinical systems
- Interaction with patients may be face-to-face, telephone, or online
- Provide secretarial support to GPs and other clinicians
- Process and manage referrals (e.g. eRS NHS e-Referral Service) accurately and promptly
- Type clinical correspondence, including referral letters, reports, and patient summaries
- Maintain accurate and up-to-date patient records using clinical systems (e.g. EMIS, SystmOne)
- Liaise with hospitals, community services, and other healthcare providers
- Track and follow up referrals to ensure continuity of care
- Handle patient queries related to referrals and administrative requests
- Ensure all work complies with NHS guidelines, GDPR, and confidentiality policies
Person Specification
Experience
Essential
- Excellent typing and IT skills
- Strong understanding of medical terminology
- Good knowledge of confidentiality and data protection
Desirable
- Previous experience in a GP practice or NHS setting
- Knowledge of Systemone
- Familiarity with NHS e-referral service
- Strong attention to detail and accuracy
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
St. Andrew’s Medical Practice
Address
Sensier House
St. Andrew’s Lane
Spennymoor
Durham
DL16 6QA
United Kingdom
Employer's website
https://www.standrewsmedicalpracticespennymoor.nhs.uk/ (Opens in a new tab)