About this role
Job summary
An exciting opportunity to start your career in the NHS and make a difference to families at one of life's most important moments!
We are delighted to offer an exciting opportunity for a BusinessAdministration Apprentice to join our friendly and dedicated Antenatal Outpatients team.
This is an excellent opportunity for someone looking to develop their administrative and customer service skills while gaining valuable experience working within a busy maternity environment. You will play an important role in supporting pregnant people and their families throughout their maternity journey, helping to ensure they receive a positive, welcoming and supportive experience.
Working alongside the Department Leader, midwives, sonographers, clinicians and wider multidisciplinary team, you will provide essential administrative and clerical support to ensure the smooth and efficient running of the Antenatal Outpatients service.
As one of the first points of contact for pregnant people and families attending maternity appointments, you will help create a positive first impression by providing a warm, friendly and professional reception service. You will assist with patient enquiries, appointment administration, maintaining accurate records and supporting the day-to-day organisation of the department.
Main duties of the job
To understand the role in more detail, please refer to the attached job description and person specification.
About us
We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.
Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here.
We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.
We know happy colleagues deliver better care. All our teams work in a supportive environment, which nurtures your wellbeing and provides opportunities for development and progression. We do not just care for our patients, we also care for you.
We have an open, inclusive and diverse culture and we would like you to be part of the team.
Job description
Job responsibilities
Person Specification
Skills, Qualities & Knowledge
Essential
- 4-9/C+ in English or Equivalent
- 4-9/C+ in maths or Equivalent
- Good interpersonal and communication
- Good organisational skills
- Good team member and reliable
- Flexible approach to working arrangements
- Ability to prioritise workload and work on own initiative
- Highly motivated
- Planner / think ahead
- Calm when under pressure in a busy environment
Desirable
- NHS experience
- Customer Care Experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Sherwood Forest Hospitals NHS Foundation Trust
Address
King's Mill Hospital
Mansfield Road
Sutton in Ashfield
NG17 4JL
United Kingdom
Employer's website
https://www.sfh-tr.nhs.uk/ (Opens in a new tab)