About this role
Job summary
Sheffield Talking Therapies and Perinatal Service based at Argyll House are looking for a Temporary Receptionist to cover the building for a 12 month period from January 2027.
To provide reception and clerical support to both the Talking Therapies and Perinatal teams at Argyll House.
To meet the needs of the services and to contribute to the smooth running of the reception at Argyll House.
Working 37.5 hours at 8.30am x 4.30pm Monday - Friday for the needs of 2 services who both work from Argyll House with assigned tasks from each team.
Main duties of the job
Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
To undertake reception duties including dealing with the general public by face to face
To clearly communicate verbally with members of the public where there may be barriers to understanding
To undertake typing and producing documents as appropriate, using PC based word processing, spreadsheets, and database packages
To undertake general office administration tasks, including filing, distributing post, photocopying, and processing stationery orders
Takes delivery and sign for packages and post.
Inputting information onto the patient database system
To always maintain client confidentiality whilst carrying out duties.
To ensure confidentiality of information in respect of records maintained and tasks undertaken.
To provide clerical support to other Admin & Clinical staff as and when required
To attend, participate and contribute to relevant training courses as required to enable contribution to quality services and professional development.
To undertake any other duties which may be specified from time to time by the Business & Admin manager or Perinatal Lead that are within the level and responsibility appropriate to the post
About us
We are passionate about providing the very best care to the people we support, and we're looking for amazing people who share this passion to join us.
What is it that makes our Trust such a special place to work? Well, it's all about the people. Our staff, service users, carers and families all come from such diverse backgrounds and all have expertise and stories to share.
It's important that you feel supported in your role, that the people who you work with are as passionate as you are and that your health and wellbeing is taken care of
If you're interested in developing your career, you'll have access to a range of training and education opportunities, including apprenticeships, work experience and placements, as well as the chance to get involved in research.
We are very proud of the difference we make to people's lives each and every day and if that's something that you'd like to be part of we'd love to have you with us.
Job description
Job responsibilities
Person Specification
Knowledge & Skills
Essential
- Understanding of customer care/ability to work with sensitive and confidential information
- Knowledge and understanding of Confidentiality and Data Protection Act
- Good standard of verbal and written skills
- Organisation skills and flexible approach to work
- Ability to prioritise workload and work under pressure to ensure deadlines are achieved
Desirable
- Knowledge of Patient Management System.
Training & Qualifications
Essential
- Educated to GCSE level or equivalent in three subjects including English and Mathematics Grade A-C or equivalent experience to demonstrate good numeracy or literacy skills
Desirable
- NVQ II Business Administration/Customer Service or equivalent experience
- IT Qualification (ECDL, CLAIT)
Experience
Essential
- Experience of using MS office, particularly Outlook and Word
- Experience of working with the general public
Desirable
- Experience of working within the NHS
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Sheffield Health Partnership University NHS Foundation Trust
Address
Argyll House
9 Williamson Road
Sheffield
S11 9AR
United Kingdom
Employer's website
https://www.sheffieldpartnership.nhs.uk/ (Opens in a new tab)