About this role
Job summary
We are recruiting for a new member of our friendly and welcoming reception team. Applicants must be IT proficient and have excellent customer service skills.
Hours of work: approximately 15 -20 hours per week plus more regular shifts required to cover annual leave/sickness and extended hours, across both Axbridge and Wedmore surgeries. This could include a 7.45am start or a 8pm finish.
PLEASE NOTE
This vacancy will remain open until a suitable applicant is appointed. Early applications are encouraged as the advert may close once the right candidate has been identified.
To apply, please send your CV and covering letter to:
Possible interview date: Thursday 10th December 2026
Main duties of the job
To receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general administrative assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
About us
Axbridge and Wedmore Medical Practice is a friendly team of professionals who provide full training on site.
As a surgery, we are committed to safeguarding patients and vulnerable people.
Job description
Job responsibilities
- Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice.
- Deal with all general enquiries, explain procedures and make new and follow-up appointments.
- Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
- Use our clinical system (training provided) to update patient records as necessary following all our policies and procedures.
- Further details on request.
Person Specification
Qualifications
Essential
- Available on request.
Desirable
- Available on request.
Experience
Essential
- Applicants must possess excellent customer service skills and be IT literate.
Desirable
- Experience of working in a care related area.
Employer details
Employer name
Axbridge & Wedmore Medical Practice
Address
Houlgate Way
Axbridge
Somerset
BS26 2BJ
United Kingdom
Employer's website
https://www.axbridgeandwedmoremedicalpractice.nhs.uk/ (Opens in a new tab)