About this role
Job summary
THIS POST IS FIXED TERM/SECONDMENT FOR 5 MONTHS DUE TO FUNDING
IF YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST.
An exciting opportunity has arisen within the Planned Care Core Validation team for a Patient Validation/Tracking Worker. This role involves providing support for the validation of patient pathways and high-quality tracking processes across the organisation. The post holder will play a key role in ensuring that RTT (Referral to Treatment) pathways are accurately recorded, actively managed, and compliant with national NHS standards and guidance.
Working closely with the Specialty Site Manager, the Pathway Tracking Worker will lead on the validation of patient pathway data, ensuring accuracy regarding the starting and stopping of the RTT clock and the status of individual pathways. This role is integral to maintaining reliable performance management, supporting service delivery, and ensuring regulatory compliance.
The post holder will require strong analytical skills, a keen eye for detail, and the ability to collaborate with clinical, administrative, and informatics teams to resolve discrepancies and improve data quality.
Main duties of the job
- Undertake routine and ad hoc patient pathway validation, ensuring RTT clock accuracy, pathway status integrity, and completeness of data across systems.
- Actively track and monitor patient pathways, identifying overdue pathways, validation gaps and risks to RTT compliance.
- Provide day-to-day support, guidance and supervision to Validation Clerks
- Investigate pathway discrepancies, data anomalies and validation failures, working with clinical and administrative teams to establish root causes and implement corrective actions.
- Ensure accurate recording and maintenance of key RTT events (e.g. clock starts, pauses, stops, and pathway adjustments).
- Maintain clear audit trails and documentation to evidence validation activity and compliance with internal controls and external assurance requirements.
- Liaise with clinical, operational, informatics and scheduling teams to promote consistent understanding of patient pathway rules and data quality standards.
- Assist in PTL management processes, ensuring pathways are actively validated ahead of reporting and operational reviews.
- Contribute to the production of pathway validation reports, performance summaries and exception reports for senior management.
- Monitor compliance with national RTT standards, identifying risks to performance and escalating concerns appropriately.
About us
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
Essential
- Diploma Level Qualification in Administrative Related Field (or equivalent level of experience)
- English Language and Maths GCSE Standard
Desirable
- ECDL
- Stage 2 Word Processing and or Typewriting
Personal Qualities
Essential
- Ability to work as part of a team
- Ability to interact with staff at all levels
- Flexible to meet the needs of the service
- Self-Motivated
- Ability to travel between sites in a timely manner
Experience
Essential
- Good knowledge of current Referral To Treatment/Cancer Targets
- Previous NHS experience
- Experience of data handling including sourcing, collecting and interrogating of information
- Experience of interaction with all levels of staff
Desirable
- Advanced knowledge of Excel
Skills
Essential
- Good working knowledge of Microsoft Packages particularly Excel
- Ability to plan and prioritise own workload and achieve deadlines
- Ability to set up new working processes
Desirable
- Ability to speak Welsh
Knowledge
Essential
- Knowledge of Waiting List Management and Referral to Treatment Guidelines
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Betsi Cadwaladr University Health Board
Address
Ysbyty Gwynedd
Penrhosgarnedd
Bangor
LL57 2PW
United Kingdom
Employer's website
https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)