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Bank Clinical Support Worker - Bladder and Bowel @ Central London Community Health Trust

Watford, England, GBOnsitePart-timeJob reference C9824-26-1054
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About this role

Job summary

Join Our Specialist Bladder & Bowel Care Team!

We are looking for a motivated, compassionate and enthusiastic individual to join our Adult Bladder & Bowel Care Service as a Bank employee.

This is an excellent opportunity to become part of a dedicated specialist team, providing high-quality, patient-centred care to individuals experiencing bladder and bowel dysfunction.

Working alongside experienced registered nurses, you will play an important role in supporting patients to manage their continence needs, promoting independence, dignity and improving their overall quality of life.

As this is a community-based role, there is a requirement to hold a full, valid, UK driving licence and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010).

Main duties of the job

As a member of our specialist team, your responsibilities will include:

  • Patient Assessment and Care: Undertake continence assessments, including bladder scanning and urine testing where clinically indicated, supporting patients in their own homes and residential, nursing and care homes.
  • Continence Management: Support patients with bladder and bowel dysfunction, providing appropriate care and guidance in line with agreed service protocols and clinical standards.
  • Patient and Carer Education: Provide practical advice and training to patients, families, carers and care home staff on continence promotion and effective incontinence management.
  • Training and Development: Work alongside registered nurses to support the delivery of bladder and bowel care training to Trust staff and other healthcare professionals.
  • Clinical Support: Assess identified patients' continence needs under the direction of registered nurses, ensuring any changes or concerns regarding their condition are promptly reported.
  • Promoting Patient Safety: Deliver care within your level of competence, following Trust policies and procedures, and promptly reporting any incidents or concerns to the registered nursing team.
  • Health Promotion: Participate in bladder and bowel health promotion activities, supporting patients to maintain their independence, dignity and wellbeing.

Apply today and join our NHS Bank team, helping us deliver outstanding care to patients in their own homes and communities.

About us

We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring skill, compassion and dedication to the people and communities who depend on us.

At the heart of who we are is a simple belief: when we work together, we can help people move forward in ways that truly matter.

From supporting children as they take their first steps to helping adults rebuild strength, confidence and independence, we are there through some of life's most important moments. Our services span health visiting, community nursing, rehabilitation, palliative care and much more.

Joining Central London Community Healthcare means becoming part of a supportive and inclusive community where your contribution is valued and your ideas are welcomed.

Your development matters. Your wellbeing matters. Your voice matters. We invest in our people, support career development and offer a competitive employment package to help you thrive professionally and personally.

Come and build your future with us, while helping others build theirs.

Job description

Job responsibilities

Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trusts values of Accountability, Inclusion, Compassion, and Empowerment.

Person Specification

Education/Qualification

Essential

  • Willingness to undertake training relevant to the post.
  • Has undertaken The Care certificate Programme, or willingness to undertake the Care certificate programme

Desirable

  • Higher Professional Diploma in Health and Wellbeing (NVQ/QCF - Level 3) or a recognized equivalent course
  • GCSE grade A-C or equivalent in English and Maths.

Experience

Essential

  • Experience of working in a health or social care setting
  • Experience of working in a community setting
  • Experience of working as part of a team
  • Experience with the use of Microsoft Office and a variety of databases

Desirable

  • Experience with the NHS patient information database (System One).
  • Previous experience in bladder and bowel dysfunction.
  • Previous experience in completing continence assessments.
  • Previous experience in bladder scanning.
  • Previous experience of assessing, fitting, and managing continence aids.

Skills and Knowledge

Essential

  • Knowledge of NHS
  • Demonstrate an acceptable level of numeracy and literacy.
  • An awareness of risk management.
  • Knowledge of multi-agency services available and processes for referral o
  • Knowledge of the effects of the ageing process and the needs of vulnerable adults in relation to their health and well-being
  • Excellent communication skills and ability to build effective relationships.
  • Self-management skills-managing time and workload
  • Ability to work in a team and to supervise, support and educate others.
  • Ability to analyze, interpret and record data in a clear, and succinct manner.
  • Good analytical and problem-solving skills.
  • To be able to promote the work of the team across the Trust.
  • Excellent oral and written communication and presentation skills
  • Effective interpersonal, influencing and negotiating skills
  • Ability to work under pressure, prioritize effectively and manage competing demands, with minimal supervision.
  • Adaptable, flexible, and proactive.

Key Attributes

Essential

  • As this is a community-based role, there is a requirement to hold a full, valid, UK driving licence and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010).
  • Excellent oral and written communication and presentation skills.
  • Effective interpersonal, influencing and negotiating skills.
  • Ability to work under pressure, prioritise effectively and manage competing demands, with minimal supervision.
  • Adaptable, flexible and proactive.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Central London Community Health Trust

Address

BRE Building 16, BRE Science Park

BRE Innovation Park, Bucknalls Lane,Bricket Wood

Watford

WD25 9NH

United Kingdom

Employer's website

https://clch.nhs.uk/ (Opens in a new tab)

Skills

NHSHealthcareCommunity CareNHS TrustBank

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