About this role
Job summary
Youll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients. While your role doesnt involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone. Whether you're assisting with day-to-day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.
Main duties of the job
- Manage diaries, patient appointments, correspondence, telephone enquiries, minute taking and general administrative tasks.
- Liaise with patients, Consultants, GPs, insurers and internal teams regarding appointments, admissions, discharges and follow-up care.
- Maintain accurate patient records and documentation using CareNotes, ensuring confidentiality and compliance with company procedures.
- Provide excellent customer service, prioritise enquiries, handle sensitive concerns professionally and support the wider administrative team as required.
About us
Priory is the UKs leading independent provider of mental health and adult social care. With 12,000 colleagues and a network of 270 services, we support over 24,000 people each year to live their lives as fully and independently as possible. We treat more than 70 conditions including depression, anxiety, eating disorders and childrens mental health and provide residential and supported living care for autistic adults, people with a learning disability, PraderWilli Syndrome, brain injuries and older people.
We are an equal opportunities employer committed to providing an inclusive, accessible recruitment process. Learn more about the accessibility support we offer here.
For agency enquiries and applications, please view our legal statement here.
All roles are subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. Priory will cover the cost of a DBS check.
Job description
Job responsibilities
Priory Hospital Lincolnshire
Salary is £26,300 per annum
Full Time 37.5 Hours
Priory Hospital Lincolnshire has an opportunity for a Medical Secretary to join our team.
Priory Hospital Lincolnshire, Gainsborough, Lincolnshire is a low secure unit for males with mental health conditions, supporting patients detained under the Mental Health Act (MHA). It is accessible by public transport, with Gainsborough railway station and local bus links nearby, approximately a 15-minute drive from Gainsborough.
Person Specification
Essential
- Essential for the role
- Previous experience in an administrative, customer service or clinical role is preferred, with the ability to work collaboratively within a team and manage competing priorities. An understanding of medical terminology and the ability to follow procedures while adapting to patients' and their families' needs is also required.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Priory Healthcare
Address
Dog Kennel Lane, Glentworth
Gainsborough
Lincolnshire
DN21 5UD
United Kingdom
Employer's website
https://jobs.priorygroup.com/why-join-us/ (Opens in a new tab)