Now hiring

Business Operation Specialist @ EMD Group (Merck KGaA / EMD Serono)

Hsinchu, Taiwan, TWOnsiteFull-time
Apply with ResuMinder

Opens on the employer's site

About this role

與我們攜手施展你的超能力!

準備好接受挑戰,探索更多可能性嗎? 我們跟你一樣希望精益求精,持續突破! 我們全球的夥伴熱衷於科技創新,透過我們醫藥保健、生命科學和電子科技業務的解決方案豐富人們的生活。讓我們一起環抱著熱情和夢想關懷我們的員工、客戶、病患和這個世界。這就是我們不斷尋找具備好奇心的新血加入的原因,與我們一起大膽想像各種可能。

我們在電子科技領域裡所做的一切,都是為了能成為眾多企業身後推動數位化生活的推手。我們致力於成為值得信賴的供應商,為電子、汽車和化妝品行業提供高科技材料、服務和特種化學品。我們培養了一個全球協作的組織,每位員工都擁有取勝的熱情、秉持客戶至上的態度、充滿好奇心且行事果決。我們齊心努力突破科學的極限,為客戶創造更多的可能性。

YOUR ROLE

The Spec gas business support is to help account managers to achieve sales revenue in Specialty Gas business in TW.

  • Provide end-to-end sales operations support and cross-functional coordination
  • Manage sales reporting, analysis, and forecasting tools
  • Support pricing processes, contract management, and commercial activities through customer and sales channel operations
  • Transform raw sales data into accurate, actionable insights that improve decision-making and operational efficiency
  • Obtain customer insight through daily communication and analyze the demand/supply through sales forecast and customer usage
  • Maintain daily achievements by communicating key information, coordinating actions, obtaining expert opinions, reviewing open issues and action items, and contributing information across departments
  • Complete the assigned tasks and response proactively
  • Help to manage and organize documents to ensure compliance with company policies.
  • Build up and maintain relationships with customers to have passion to win as a team
  • Manage and process sales-related requests through internal systems, ensuring timely and accurate execution
  • Prepare, maintain, and analyze sales reports (e.g., revenue, backlog, forecast) to support business decision-making
  • Identify data discrepancies or operational issues and proactively drive resolution
  • Assist in organizing sales meetings, training sessions, and internal/external

WHO YOU ARE

  • Assist in organizing sales meetings, training sessions, and internal/external
  • Bachelor’s degree with 3 years of sales support or operations experience (semiconductor preferred)
  • Strong Excel and data analysis skills
  • Familiarity with SAP/BI tools preferred and MS Office (MS Word, Excel, PowerPoint. Excel skill is highly required)
  • Detail-oriented with strong accuracy and problem-solving
  • Excellent communication and cross-functional
  • Ability to manage multiple tasks in a fast-paced environment characterized by "possibility thinking", motivation, accountability
  • Fluent in both spoken and written English

我們來自不同背景、視角與生活經歷,因對世界的好奇心而聚集在一起。我們深信,多元能夠催生卓越與創新,並持續強化我們在科學與技術領域的領導地位。我們致力於為每一個人創造機會,讓大家能依自己的節奏發展與成長。加入我們,一同打造一個充滿包容與歸屬感的文化,影響數百萬人的生活,攜手推動人類的進步!

立即申請,成為這個致力於激發探索精神、提升人類未來的團隊一員!

Skills

sales operations supportsales reportingexceldata analysissales forecastingsapms officecontract managementpricing process supportcustomer relationship managementcross-functional coordinationproblem solvingfluent englishsales data analysisbi tools

Ready to apply?

Install the ResuMinder extension and we'll auto-fill the application in seconds — no rewriting.

See how your CV scores