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Supervisor - Care Management @ ECU Health

Greenville, North Carolina, USOnsiteFull-time
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About this role

Position Summary

The Supervisor will be responsible for day to day supervision and coordination of service provision for a multidisciplinary team. Responsibilities include daily monitoring of process effectiveness and outcomes, service delivery, and support of care management and clinical services to patients and families. The Supervisor will also participate in provision of care and service delivery a portion of the time and assist with overall operations of the division/department.

Responsibilities

Responsible for the day to day coordination of services including provision of care, service delivery and quality.

Coordinates age specific quality care by utilizing advanced and specialty focused clinical skills, expert clinical knowledge, and effective management of resources.

Ensures standards of care are followed and documented.

Develops tools, protocols, and other methods to enhance programs.

Assures effective monitoring of processes, workload, and patient and family outcomes.

Leads and participates in quality monitoring, clinical record reviews, observations, quality improvement, regulatory, compliance activities, and audits to assure evidence based practices are followed.

Ensures available, cost-effective resources for provision of patient care services, manages staff to volume.

Minimum Requirements Bachelor's Degree in Nursing or Master's Degree in Social Work

Must maintain a valid North Carolina driver's license or be licensed in the state of residence and maintain the VH required insurance limits.

2-3 years related experience

For BSN: License as a Registered Nurse, must maintain licensure with the North Carolina Board of Nursing.

Pay Range $75,857 - $110,567

ECU Health About ECU Health Medical Center

ECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet® designation twice and provides acute and intermediate care, rehabilitation and outpatient health services to a 29-county region that is home to more than 1.4 million people.

Skills

care managementnursing licenseclinical supervisionquality improvementregulatory complianceprocess monitoringstaff managementresource managementclinical documentationpatient outcomes assessmentaudit managementprotocol developmentworkload managementteam leadershippatient education

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