About this role
Job Requirements
POSITION SUMMARY
The Phlebotomy Team Lead provides quality service and stewardship by ensuring optimal support of laboratory testing activities through timely, accurate sample collection and preparation. The Phlebotomy Team Lead handles and resolves all customer-related issues in a friendly, courteous, professional, and timely manner. The Phlebotomy Team Lead assumes a leadership role as a designee of the lab leadership team, in problem solving and promoting organizational goals and objectives. The Phlebotomy Team Lead assists leadership in the coordination of daily inpatient, outpatient and other pre-analytic lab operations.
PRIMARY ACCOUNTABILITIES
- Fulfills with all Health First Laboratory Medicine policies and procedures, along with all pertinent federal and state accreditation agency requirements; complies with policies, procedures, processes in the collection and processing of patient specimens, and provision of patient services, including offsite phlebotomy services as applicable.
- Adheres to and shows commitment to continuously improving goals and performance improvement metrics developed to provide quality patient care.
- Assures valid patient results as evidenced by zero patient or sample identification errors in the pre-analytical and post-analytical phases of laboratory procedures per evaluation period.
- Optimizes department efficiency by effective adjusting the staffing schedule and daily monitoring of Inpatient, Outpatient Phlebotomy and Support Services Operations.
- Promotes growth and technical development for phlebotomy Associates.
- Collects and prepares data daily to update the department and the hospital on lab draws and operational activity as applicable with lab supervisor.
- Monitors the inventory of supplies and escalates the need for ordering.
Work Experience
MINIMUM QUALIFICATIONS
- Education:
- High School Diploma or equivalent.
- Completion of a Phlebotomy Training Program or equivalent.
- Work Experience: Two (2) years’ experience in venipuncture and specimen processing.
- Licensure: None
- Certification:
- Certified Phlebotomy Technician (CPT) certification from an approved organization prior to start date and maintained.
- American Heart Association Basic Life Support (AHA BLS) Healthcare Provider Completion Card prior to start date and maintained.
- Skills/Knowledge/Abilities:
- Proficient in Microsoft Office – Outlook, Word, Excel, PowerPoint.
- Ability to meet departmental staffing demands (i.e. holidays, weekends, coverage for illness and/or emergencies, reduced operations, increased workload) per department expectations.
- Demonstrates effective time management
- Excellent customer service skills.
- Good oral and written communication skills.
- Ability to prioritize and organize work.
PREFERRED QUALIFICATIONS
- Work Experience: Three (3) years’ experience in venipuncture and lab specimen processing.
- Certification: Electrocardiogram (EKG) certification.
PHYSICAL REQUIREMENTS
- Majority of time involves sitting or standing; occasional walking, bending, and stooping.
- Long periods of computer time or at workstation.
- Light work that may include lifting or moving objects up to 20 pounds with or without assistance.
- May be exposed to inside environments with varied temperatures, air quality, lighting and/or low to moderate noise.
- Communicating with others to exchange information.
- Visual acuity and hand-eye coordination to perform tasks.
- Workspace may vary from open to confined.
- May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle.
Benefits
ABOUT HEALTH FIRST
At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve.
Schedule : Full-Time
Shift Times : Nights
Paygrade : PG-28