About this role
Bank Teller / Member Service Representative
Location: Santa Ana, CA 92705Contract Duration: 5 monthsPay Rate: Starting at $23.28/hourIndustry: Banking / Financial Services
Job Overview
We are seeking a customer-focused Bank Teller / Member Service Representative to support members with their everyday banking and financial needs.In this role, you will assist members and prospective members with deposit accounts, lending products, credit and debit cards, account inquiries, and other financial services. You will also perform teller and platform banking functions, resolve account discrepancies, handle cash and negotiable instruments, and help members identify products and services that fit their needs. This opportunity is ideal for someone with experience in banking, financial services, customer service, or an inbound call center who enjoys working directly with customers and solving problems.
Responsibilities
- Provide exceptional service to members and prospective members.
- Assist with checking, savings, certificates, IRAs, trust, and estate accounts.
- Analyze, research, and resolve member account and loan discrepancies.
- Assist members with consumer, mortgage, home equity, overdraft protection, and credit card applications.
- Educate members on available banking products and services.
- Perform teller and platform banking transactions accurately.
- Handle cash and other negotiable instruments according to established procedures.
- Identify opportunities to introduce members to additional products and services based on their needs.
- Maintain accurate member information and complete required data entry.
- Assist and provide guidance to junior team members.
- Follow applicable federal regulations and procedures related to financial products and services.
- Assist with branch and ATM vault opening, closing, balancing, or custodian responsibilities as needed.
- Perform other duties as assigned.
Qualifications
- Previous customer service experience.
- Banking, financial services, teller, or related experience preferred.
- Strong communication and interpersonal skills.
- Strong attention to detail and data-entry accuracy.
- Ability to research and resolve customer account issues.
- Comfortable discussing banking and financial products with customers.
- Experience working in an inbound call center or customer service team is a plus.
- Proficiency with Microsoft Office.
- Ability to handle sensitive financial and customer information professionally.
Preferred Experience
Previous experience as a:
- Bank Teller
- Member Service Representative
- Universal Banker
- Personal Banker
- Financial Services Representative
- Banking Customer Service Representative
Key Skills
Customer Service | Banking | Financial Services | Cash Handling | Account Servicing | Lending | Data Entry | Inbound Calls | Microsoft Office
Job Details
Work Location:2022 17th StreetSanta Ana, CA 92705Duration: 5-month contractPay: Starting at $23.28 per hour
Apply Today
If you have a passion for customer service and are interested in building your experience within the banking and financial services industry, apply today to be considered for this opportunity in Santa Ana, CA.
Job Type & LocationThis is a Contract position based out of Santa Ana, CA.
Pay and BenefitsThe pay range for this position is $23.28 - $23.28/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Application DeadlineThis position is anticipated to close on Nov 26, 2026.
Workplace TypeThis is a fully onsite position in Santa Ana,CA.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.