About this role
Location Detail: 435 Lewis Avenue-Midstate Med (10123)
Work where every moment matters.
Every day, over 45,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.
Serving our community since 1998, MidState Medical Center is a vibrant and progressive organization with a genuine concern for our patients, community, and employee’s alike. We’ve earned top honors for quality stroke care, gold level recognition for organ donation, and employing leaders in the field of cardiovascular and pulmonary rehabilitation, providing the highest quality level of care.
Job Description
The Perioperative Preference Card/Business Manager is responsible for ensuring and maintaining the standardization and accuracy of the preference cards for all surgical procedures at HH and affiliated locations via collaboration and consultation with key stakeholders. This role works closely with nursing, supply chain, and finance to maintain an accurate inventory of equipment and serves as the key link between surgeons’ needs and inventory control. In addition, this position utilizes data and analytics to guide decision-making and to ensure accuracy and standardization of preference card content and supporting processes.
The Perioperative Preference Card/Business Manager will be the liaison for clinicians with questions regarding surgical receipts, as well as partnering with the OR Charging Coordinators team to assure the highest attention to charge capture in the OR spaces.
Job Responsibilities
- Manages the creation and maintenance of surgical preference cards in EPIC for all procedures to support operating room efficiency, track procedure costs and reduce product waste.
- Utilizes specialized expertise to develop systems to add, review, update, eliminate and/or archive preference cards/information to maintain up-to-date cards in conjunction with clinical and administrative stakeholders to reflect the various equipment, instrumentation and inventory needs of the surgeons and service lines.
- Develops and implements audits, process improvement projects and targeted communications to maintain efficient processes and data accuracy for the preference card program.
- Maintains familiarity with surgical receipt system. Maintains relationships with surgeons and service line leads in order to facilitate surgical receipt related inquiries.
- Has a thorough understanding of the charge capture process for the OR spaces. Monitors charge capture process in order to assure timely and appropriate postings of surgical logs.
- Establishes and maintains a clear periodic review and update process for preference cards. Facilitates regularly scheduled clinician (Service Line Leads) audits of preference cards to verify their clinical accuracy.
- Conducts review sessions with service lines, surgeons, nursing leads and leadership and other related stakeholders to evaluate needs, provide feedback and influence changes.
Meets with stakeholders to evaluate changes, progress and updates to preference cards. Implements and communicates changes as needed
- Determines work priorities, manages work priorities in cooperation with OR Business analyst and OR Directors
- Interviews/hires new colleagues in cooperation with Director of Finance and perioperative leadership team.
- Utilizes H3W leadership behavior to keep staff engaged and manage conflict.
Regular meetings in cooperation with perioperative Business Systems Analyst and periop leaders
- Manages new product requests for clinical teams.
- Enters new product requests into Lumere and is present on monthly CVT meetings.
Provides timely feedback to clinical teams and requesting providers on new CVT requests
- ensure the accurate maintenance of preference cards.
- Conducts inventory utilization and waste analysis. Presents findings and makes recommendations for improvements.
- Identifies and pursues opportunities for streamlining/standardizing supplies and equipment, ensuring quality while maximizing cost containment opportunities.
Contributes to the identification and design of initiatives to improve and strengthen the performance of the process to ensure cost effectiveness, Maintains a balance between surgeon needs and preferences, alignment with HHC values, cost effectiveness and following all internal and external guidelines and mandates.
- Reviews and updates existing preference cards in the Epic system to reflect surgeon specific requests.
- Inputs cards for the daily operating room schedule. Maintains case cart database.
Inactivates outdated information related to preference cards in the system
Performs additional duties and responsibilities as assigned.
Qualifications
Education
Associate’s Degree or equivalent combination of education and experience.
Education Preferred
Bachelor's Degree
Experience
Minimum 5 years of perioperative experience
Experience Preferred
7 years of perioperative experience. Demonstrated experience in surgical operations.
Licensure, Certification, Registration
CST - Certified Surgical Technologist
Must maintain licensing status
Licensure, Certification, Registration
CST
Language Skills
English
Knowledge, Skills and Ability Requirements
- Demonstrated knowledge of surgical services and the surgical environment, including basic asepsis, traffic patterns, OR attire, instrumentation, supplies and equipment.
- Strong experience building positive and collaborative relationships while providing clinical consultative feedback
- Demonstrated understanding and experience in creating, implementing and managing preference cards and supporting processes.
- Excellent understanding of the financial impact of revenues, expenses, and inventory investments.
- Strong familiarity with product terminology and usage.
- Excellent foundation in perioperative services operations.
- Knowledge of specialized applications software for EPIC, patient scheduling and billing.
- Strong analytical skills and business acumen
- Strong ability to work independently and as a part of a collaborative team.
- Must be able to use sound judgment in solving problems.
- Strong ability to coordinate many complex systems and programs simultaneously.
- Excellent written and verbal communication skills and interpersonal relationship skills including consultative, influencing, and relationship management skills.
- Ability to interact professionally with all organizational levels.
Ability to manage competing priorities in a fast-paced environment.
We take great care of careers.
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.