About DHL Group and CRE

DHL Group the logistics provider of the world with over 580,000 employees in more than 220 countries and territories. We are an organization that is not just moving goods around, we have a very clear purpose, and we are: Connecting People. Improving Lives. We provide challenges and opportunities for personal and professional development, we recognize the difference you bring to our business and together we share the pride of building one of the largest world leaders in logistics and supply chain.

Corporate Real Estate (CRE) at DHL Group is responsible for more than 12,000 properties across all DHL Group business units worldwide. This portfolio covers an area of more than 30 million m2 and is managed by around 1700 dedicated real estate experts worldwide. As our business keeps growing, we want you in our APAC region.

Corporate Real Estate APAC - that's us! Together with our global colleagues, we offer excellent services along the property lifecycle Commercial, Construction and Facility Management for all DHL Group properties in a sustainable way. We ensure that DHL Group develops and grows in the future.

Ready to immerse yourself in the exciting world of CRE? Join the team and bring your expertise on board! As part of DHL Group, you will be working with a global network of CRE colleagues and benefit from a wide range of development opportunities.

We are looking for an immediate, full-time, permanent position in APAC at Shanghai or Beijing, China.

Job Purpose

Takes a lead role in the overall Facility Management and Property Management strategy and develop the proposal and action plans to continue expand the footprints coverage for all business partners in China. Closely liaised and worked with global, regional and country management and horizontals (Commercial, Construction, Facility Management and Property Management) for all planning, implementation and systems update.

Your tasks

Takes the overall in charge and ensure PPM plan, cost control and/or profitability of an operation / service, identifying and developing opportunities to enhance operation efficiency and with cost saving / synergy.
Management of the whole building and technical facilities including but not limited to the MEP, FS, HVAC systems and related building works (both internal and external) (owned), or any of the above-mentioned structure or systems installed by our company (if leased)
Ensure all works and procedures meets and complies government legislations, regulations, environmental, health & safety requirements
Handle both internal and external audit and queries (like external client, government, Airport Authority, FM Global, etc.) and monitor the reporting / response / implementation / rectification work completion
Ensure compliance with company policy, ESG initiatives and procedures as well as provision of a safe & environmental friendly workplace for all stakeholders
Handle broad range of CRE work – some admin, but sometimes complex and non-routine requiring more background research, e.g. compliance, budget guidance
Handle and resolve typical, not too complex issues independently
Provide technical CRE guidance to colleagues, line managers and employees
Ensure delivery of own service for own area to set standards, targets and schedules
Ensure FM service delivery, process improvement, change implementation of financial changes
Develop CRE solutions that reflect best practices and work across multiple business areas/ geographies
Manages and accountable for the financial performance of a business area, ensuring that their teams have in place the systems required to manage costs, revenue and profitability in line with market opportunities
Uses business knowledge and market data to develop solutions and establish clear priorities for actions to increase performance of the division
Demonstrating financial control. Maintains all required financial records for compliance and audit to all agreed requirements and identify and develop opportunities to reduce costs or grow revenue or profit
Project definition and scope management. Records and tracks project scope requirements
Project planning to ensure smooth operational delivery.
Prepares and tracks project plans by compiling tasks, costs, timescales and resource requirements
Encourages and supports open and direct communications within stakeholders, the team and others, communicating complex or difficult messages effectively
Build relationships and advises key project stakeholders
Knowledgeable in main products, services and business processes of their key business and basic knowledge of all other divisions
Identifies main business drivers and operational and commercial realities and draws implications for performance and vice versa
Follows discussions with business partner / customer
Uses solid knowledge of real estate terminology and principles in the specific area of expertise
Applies real estate knowledge to execute more complex issues
Executes the work independently making their own decisions when it comes to typical tasks or issues
Resolve conflict. Identifies areas of potential conflict within projects and appropriate resolutions
Use ideas persuasively
Keeps the attention of others
Explains the benefits of your argument
Develops a line of reasoned argument
Puts your points across clearly and concisely
Understands the concerns and needs of the person you are dealing with
Inspire the organization to respond positively to change
Supports the implementation of change programs, helping the team respond positively and be involved in change
Ability to use a change management methodology (ACT)
Uses a range of change management skills primarily centered around ACT tools and techniques for driving change
Apart from Facility Management, Property Management requires to work hand in hand with Facility Management on Developer / Landlord liaison from design stage upto completion, commercial negotiation and coordination upon facility handover to DHL and related tasks.

Your profile

Strong knowledge in ESG, MEP, FS and HVAC systems and quality control
Good command of English and Chinese both written and verbal communication
Competent in MS Word, Excel, AutoCAD, MS Project, PowerPoint, etc.
Willing to travel and works across different facilities in different locations
Good leadership, team development and problem-solving skills

Education Level

Bachelor Degree or above in Engineering / Building Services / Architecture/ Facilities Management/ Building Surveying or equivalent
Approved Electrical license (Grade B) and / or other equivalent

Experience Level

At least 8 years solid experience in facility management / building services maintenance / construction and engineering experience from the (Owner, landlord, developer, contractor, facility management specialist or consultancy), with 10 years managerial experience

We offer

Great opportunity to work for the biggest logistics company in the world
International and virtual environment
Flexibility and great opportunity to learn
Tempting Compensation and benefits

DHL Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

If this is something you would like to do, don’t hesitate and start your application.

Facilities and Property Manager @ DHL Group

About this role