About this role
Your key responsibilities will include
- Keep the ship running smoothly – Oversee daily operations and make sure we're hitting our company standards and procedures every single day
- Be the coach your team needs – Train, supervise, and motivate team members to deliver exceptional customer service and quality pizza that customers can't resist
- Master the money side – Manage inventory, order supplies, and keep a sharp eye on food costs to keep our profitability in the green
- Handle the cash flow – Process transactions like a pro and reconcile daily financial records to keep everything balanced
- Keep it clean and safe – Maintain strict food safety and sanitation protocols because health regulations are no joke (and neither is great pizza!)
- Schedule like a strategist – Create staff schedules and manage labor to keep things running efficiently during the lunch rush and beyond
- Own the opening and closing – Lead opening and closing procedures to ensure the store is ready to go and locked up tight
- Track and improve – Monitor performance metrics and jump on corrective actions to crush our operational goals
- Make customers smile – Address concerns and resolve issues with a can-do attitude to keep our customers coming back for more
Required Qualifications
- Must be at least 18 years of age
- High school diploma or equivalent (GED)
- Minimum 2 years of restaurant or food service management experience
- Proven ability to lead and motivate a team
- Strong knowledge of food safety and sanitation regulations
- Proficiency with point-of-sale (POS) systems and basic inventory management software
- Excellent mathematical and cash handling skills
- Ability to work flexible hours, including evenings, weekends, and holidays
Preferred Qualifications
- Previous experience in a pizza restaurant or quick-service restaurant (QSR) environment
- Certification in food safety management (ServSafe or equivalent)
- Experience with scheduling and labor management software
- Strong communication and conflict resolution skills
- Demonstrated track record of improving operational efficiency and reducing food costs
- Customer service excellence with a focus on problem-solving
All your information will be kept confidential according to EEO guidelines.