About this role
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Job Description
Role Overview
The Reports Specialist is responsible for collecting, analyzing, and validating data to develop accurate reports, dashboards, and performance metrics that support business decisions and operational improvements. The role involves monitoring KPIs, identifying trends and performance gaps, and providing actionable insights through collaboration with cross-functional stakeholders.
We welcome candidates with backgrounds in Reporting, Data Analytics, MIS, Real-Time Analysis, Operations Analysis, Finance, or Workforce Management.
Key Responsibilities
- Gather, consolidate, and validate data from multiple sources.
- Prepare accurate and timely daily, weekly, monthly, and ad hoc reports.
- Analyze data to identify trends, performance gaps, and improvement opportunities.
- Develop and maintain dashboards, scorecards, and reporting templates.
- Monitor KPIs and communicate performance trends to stakeholders.
- Investigate data discrepancies and ensure data accuracy and integrity.
- Collaborate with stakeholders to address reporting requirements.
- Present findings and provide actionable insights to support business decisions and process improvements.
Required skills and experience
- 1–3 years of experience in reporting, data analysis, MIS, operations reporting, or similar roles.
- Advanced proficiency in Microsoft Excel, including Pivot Tables, VLOOKUP/XLOOKUP, and Macros.
- Experience developing and maintaining recurring and ad hoc reports.
- Strong analytical, problem-solving, and data interpretation skills.
- Excellent attention to detail and organizational skills.
- Proficiency in Microsoft Office and Google Workspace.
- Good communication skills and ability to present data insights to stakeholders.
- Ability to manage multiple priorities and work independently or collaboratively.
Work Arrangement
- Hybrid setup – onsite 2x/month in Makati, depending on business needs.
- Willingness to work US business hours.
What Do You Think?
Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible?