About this role
You are responsible for assisting the Director of HR in implementing HR strategic planning and ensuring that HR management aligns with the hotel and corporate's overall strategy. You will participate in the development and improvement of the hotel's human resources policies, procedures, and regulations, and execute all aspects of HR management, including team member relations, labor dispute handling, and ensuring compliance with all HR activities. As an Assistant Human Resources Manager, you’re not just supporting the daily operations of the hotel’s HR function – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here’s what you’ll do during a typical day:
- Strategic planning skills: To understand the hotel's overall strategy and translate it into concrete action plans for human resource management.
- Support daily HR operations: Assist in recruitment, training, compensation, benefits, team member relations, labor relations, compliance, safety, and performance management, ensuring compliance with corporate HR policies and federal/local regulations
- Enhance team member engagement: Help coordinate recognition programs, special events, and engagement initiatives to foster a positive workplace culture
- Manage HR systems and reporting: Oversee team member data entry, track employment transitions, maintain training and corrective action records, and generate reports on key HR metrics
- Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment
- At least 3–5 years in HR, preferably in hospitality or service-oriented industries.
- Degree or diploma in Human Resources, Business Administration, or related field.
- Familiarity with recruitment, employee relations, performance management, and labor laws.
- Strong verbal and written communication; able to interact effectively with staff at all levels.
- Excellent time management, attention to detail, and ability to handle multiple tasks.
- Proficiency in the Microsoft Office Suite.
- Approachable, empathetic, and able to maintain confidentiality.
- Adherence to the highest professional ethics and standards, maintaining integrity and transparency.