Trade Services Analyst @ JPMorgan Chase Corporate

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Join JPMorganChase and be at the forefront of optimizing our trading operations. This role offers a unique opportunity for career growth and skill enhancement, as you support the success of our trading and portfolio management businesses. Be part of a dynamic team where your expertise and development will drive impactful change and innovation.

As a Trade Services Analyst within Corporate & Investment Bank Operations, you will support the day-to-day processing and operational management of trades received from global and domestic clients. You will work across the trade lifecycle, with particular focus on derivatives and fixed-income products, trade support, booking amendments, reconciliations, exception management, and operational controls.

In this role, you will be responsible for delivering accurate and timely transaction processing while maintaining a strong risk and control environment. You will partner closely with Onshore Trade Support, Settlements, Client Services, Relationship Managers, Technology, and other internal teams to resolve exceptions, meet client requirements, and identify opportunities to improve processes and controls.

Job responsibilities

• Process trade transactions accurately and within established service-level agreements and standard operating procedures.
• Support trade lifecycle activities across derivatives and fixed-income products, including trade support, booking amendments, reconciliation, and exception management.
• Monitor daily workflow queues and ensure assigned activities are completed accurately and within required timelines.
• Identify trade discrepancies, processing errors, breaks, and exceptions and ensure timely investigation, escalation, and resolution.
• Follow up on outstanding issues and coordinate with relevant stakeholders until resolution.
• Respond to trade-related inquiries from internal stakeholders and ensure queries are resolved within established service-level agreements.
• Partner with Onshore Trade Support, Settlements, Client Services, Relationship Managers, and other operations teams to resolve trade and settlement exceptions.
• Collaborate effectively across teams and contribute to a strong culture of ownership, teamwork, and continuous improvement.
• Support team members through knowledge sharing, collaboration, and ongoing development.

Required qualifications, capabilities and skills

• Bachelor's degree or equivalent academic qualification.
• Relevant experience within banking, financial services, trade operations, middle-office operations, or a comparable financial operations environment.
• Strong understanding of the end-to-end trade lifecycle, particularly Middle Office trade support and associated controls.
• Working knowledge of derivatives and fixed-income products.
• Experience with trade support activities such as trade booking, trade amendments, reconciliations, exception management, and operational controls.
• Ability to identify, investigate, escalate, and resolve trade-processing exceptions and discrepancies.
• Ability to manage multiple priorities and consistently deliver against stringent deadlines and service-level agreements.

Preferred qualifications, capabilities and skills

• 3 to 4 years of relevant experience within banking, capital markets, trade operations, or Middle Office operations.
• Hands-on Middle Office experience supporting derivatives, fixed income, or other capital-markets products.
• Experience working with trade booking, trade capture, reconciliation, settlement, or derivatives-processing platforms.
• Knowledge of front-to-back trade flows and the interaction between Trade Support, Settlements, Client Services, and other downstream operations teams.
• Experience managing trade breaks, reconciliation exceptions, booking amendments, and control-related issues.
• Experience contributing to process improvements, automation, technology enhancements, or operational-risk reduction initiatives.