About this role
Embark on a rewarding career with San Ramon Regional Medical Center hospital. If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day. Join us in delivering exceptional healthcare with a personal touch.
At San Ramon Regional Medical Center, we understand that our greatest asset is our dedicated team of professionals. That's why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance.
The available plans and programs include
- Medical, dental, vision, and life insurance
- 401(k) retirement savings plan with employer match
- Generous paid time off
- Career development and continuing education opportunities
- Health savings accounts, healthcare & dependent flexible spending accounts
- Employee Assistance program, Employee discount program
- Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance
Note: Eligibility for benefits may vary by location and is determined by employment status
- Job Type: Per Diem
- Job Shift: Days
Holiday Rotation
- Department: Telemetry
- The individual in this position works under the direction of the RN and/or Social Worker to complete
- referrals for post-acute services for patients and assist with tasks that do not require a clinical license or
degree. The individual’s responsibilities include the following activities:
- a) arrange post-discharge services b) create and follow up on electronic referrals using the Tenet Case
Management system, c) review patient choice letters with patients/families for required signatures, d)
- provide follow up Important Message to Medicare patients prior to discharge, e) communicate with
- patients, families and other members of the care team, f) complete tasks assigned by Case Manager and
- Social Work staff, g) make copies, send faxes and comp
- Makes referrals for post-acute services under the direction of the RN Case Manager or Social Work (SW) staff, utilizing the electronic Tenet Case Management system.
- Provides patients and families with choices of post-acute providers per Tenet policy.
- Responds to post-acute providers timely, and completes referrals per Tenet policy.
- Documents and communicates all elements of the post-acute referral to the RN Case Manager or SW, and the healthcare team, patient/family and post-acute providers.
- Completes tasks as assigned by RN or LVN Case Manager and/or SW staff.
- Makes copies, send faxes, and complete phone calls to arrange post-acute services and to ensure that appropriate hospital information is communicated to post-acute providers.
- Documents all referrals and tasks in the Tenet Case Management system per Tenet policy.
- Provides patients and healthcare team information regarding resources and benefits available to the patient along with the economic impact of care options.
- Compliance- Adheres to federal, state, and local regulations and accreditation requirements impacting case management scope of services.
- Adheres to department structure and staffing, policies, and procedures to comply with the CMS Conditions of Participation and Tenet policies.
Minimum Education
- High School diploma or equivalent required
- Bachelor’s degree preferred.
Minimum Experience/Skills
- One (1) year of recent unit secretary experience in an acute care hospital, unit secretary medical assistance preferred or equivalent;
- Skills required include: excellent organizational skills, excellent verbal and written communication skills, demonstrated problem solving skills, and computer literacy.