About this role
Shaner Hotel Group
Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.
We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.
Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.
Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.
- Maintain and strictly abide by state sanitation/health regulations and hotel requirements.
- Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
- Maintain complete knowledge of all menu items, prices, liquor brands, beers, and non-alcoholic selections available.
- Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department.
- Develops accurate and aggressive short- and long-range financial objectives for the Food and Beverage Department consistent with property objectives.
- Hiring and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
- Handle guest complaints ensuring guest satisfaction.
- Other duties as assigned.
Responsibilities
Responsible for all aspects of managing the kitchen and kitchen personnel, ensuring the quality preparation of all menu items and proper handling/ storage of all food items in accordance with standards. Coordinates the purchase of all food and develops menus, maintaining approved food costs and labor costs. Ensures the proper preparation and service of food and beverages to the satisfaction of guest, hotel, franchise, Shaner, health, and safety standards.
Qualifications
- Minimum of five years’ experience in a similar position.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- High school graduate or equivalent; certification of culinary training or apprenticeship preferred.
- Safe food handling certification.
- Familiarity with Sales and Marketing tools, as well as food and beverage cost controls.
- Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals.
- Bilingual English/Spanish a plus.