About this role
Job Title
Regional 360 Manager (M4/M5 Level)
Location
Mumbai
Roles & Responsibilities
- Interact regularly with Branch RMs to identify key sales targets and opportunities.
- Motivate RMs to achieve Sales targets and drive engagement with customers by providing relevant insights and data support. Work closely on increasing RM productivity.
- Maximise no. of RMs meeting their SOP in your cluster.
- Regularly visit the branches, interact on various data points, campaigns etc and help branch meet their goals on CASA Deposits, Assets & Fees. Closely monitor Branch and RM activation on various products.
- Do joint meetings with RMs to help cross sell fee and Asset products to customers.
- Work closely on increasing product penetration in existing customers with 360 approach.
Key Skills & Competencies
- Experience in branch baking sales, banking products (Asset & Liability Products) & other financial services in customer facing role
- Familiarity with CRM tools and customer relationship management strategies
- Excellent problem solving and analytical mindset
- Good communication & presentation skills