About this role
Manufacturing Calibration Services is looking for a talented Calibration Engineer responsible for ensuring that instruments and testing devices are correctly calibrated and provide accurate readings in accordance with standards. This role manages and supports internal calibration laboratory activities and external calibration laboratories participating in the NI Certified Calibration Center (CCC) Program and partners with the global calibration organization to guarantee global calibration capabilities for NI products.
The position requires performing calibrations and producing technical reports both in the field and within calibration laboratories. You may be required to travel to customer sites and interact directly with customers. Success in this role requires a solid understanding of calibration processes and tools, scientific knowledge of statistics and mathematics, as well as strong data analysis and presentation skills. The role also collaborates across internal functions and calibration partners to achieve operational and business goals while providing equipment, training, and support to global calibration partners.
In This Role, Your Responsibilities Will Be:
- Manage and maintain ISO/IEC 17025 accredited calibration laboratory operations and quality systems.
- Coordinate and perform on-site and in-laboratory calibration services for customers across various industries.
- Lead global calibration initiatives and support calibration partner networks to enhance service capability and customer support.
- Conduct partner audits, risk assessments, and performance evaluations to ensure compliance with quality and technical standards.
- Manage customer, technical, and quality escalations, ensuring timely resolution and customer satisfaction.
- Deliver training on calibration software, procedures, and technical requirements to internal teams and external partners.
- Drive continuous improvement initiatives to enhance laboratory efficiency, quality, and operational performance.
- Maintain calibration equipment, reference standards, and traceability records in compliance with international standards.
- Support laboratory accreditation audits and ensure compliance with ISO/IEC 17025 requirements.
- Develop technical talent through training, coaching, and competency assessment programs.
- Provide technical consultation and resolution for customer calibration-related inquiries and issues.
Who You Are
You are customer-focused and committed to supporting customer success. You are self-driven, goal-oriented, and make timely, well-informed decisions by gathering and evaluating relevant information. You effectively guide and support others while managing multiple tasks and projects, adapting quickly to changing priorities and unexpected situations. You have a deep understanding of the technical and operational aspects of calibration and collaborate effectively across functions to achieve shared objectives.
For This Role, You Will Need
- Bachelor’s degree in Engineering, Physics, Electronics, Instrumentation, or a related technical field.
- Knowledge of calibration principles, measurement science, and uncertainty analysis.
- Understanding of ISO/IEC 17025 requirements and calibration laboratory quality systems.
- Experience working with calibration equipment, reference standards, and traceability requirements.
- Strong analytical, problem-solving, and technical report-writing skills.
- Ability to communicate effectively with customers, partners, and cross-functional teams.
- Proficiency in data analysis, documentation, and presentation tools.
- Ability to travel as required to support customer and business needs.
Preferred Qualifications That Set You Apart
- Experience managing or supporting accredited calibration laboratories.
- Knowledge of automated test and measurement systems.
- Experience conducting supplier or partner audits and performance assessments.
- Familiarity with global calibration service networks and laboratory operations.
- Experience developing and delivering technical training programs.
- Understanding of continuous improvement methodologies and operational excellence practices.
Our Culture and Commitment To You
At T&M Emerson, we foster a culture where every employee is valued for their unique experiences, perspectives, and contributions. We are committed to creating an inclusive workplace that encourages collaboration, innovation, and continuous learning. We invest in our people through development opportunities, meaningful work, and a supportive environment where individuals can grow their careers while making a positive impact on our customers and communities.
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