About this role
Cottage Health is a leading acute care hospital system, located on the central coast of California, widely known for our superior patient care, innovation, medical research and education. Our health system operates primarily in Santa Barbara, CA, since 1888, and consists of three acute care hospitals, a Rehabilitation Hospital, multiple clinics and a multi-site Urgent Care system. Our mission is to serve the central coast communities with excellence, integrity, and compassion. Every day we touch thousands of lives in many different ways, resolute in our mission to put patients first. We take pride in helping our patients get back to living their lives - in the places they love.
*Pay for non-physician positions is determined based on related years of experience and internal equity. Eligible employees may also receive additional forms of compensation, including shift differentials, on-call pay, incentive pay, and bonus opportunities, where applicable. Manager and above positions may participate in Cottage Health’s annual management incentive program. Physician compensation is determined based upon specialty and may include bonus potential. For more information on our comprehensive Total Rewards offerings, please visit https://cottagehealth.org/careers/total-rewards.
If you're already a Cottage Health employee, please apply on this link only.
Cottage Health seeks a Patient Account Representative Senior for their Patient Financial Services department responsible for having a solid understanding of the Revenue Cycle as it relates to the entire life of a patient account from creation to payment. The SPAR is responsible for all functions necessary to ensure the prompt and correct payment to the hospital/physician of all monies owed by both insurers and patients. Major responsibilities include:
- SPARS are responsible for the following: ensure claims are submitted accurately and timely; communicate with insurance companies, patients and physicians regarding payment issues; recommend adjustments according to Revenue Cycle policies; review the posting and balancing of payment/denial and adjustment transactions necessary for closing accounts; assign appropriate account activities; and review high dollar accounts on a regular basis.
- The SPAR is expected to identify recurring problems and procedural deficiencies that need to be reported to management and to serve as a key mentor to PARs for training and procedural direction
All job qualifications listed indicate the minimum level necessary to perform this job proficiently.
Education
- Preferred: Some College Coursework in accounting, business administration, healthcare administration, health information management or management.
Technical Requirements
- Required: Basic MS Word and Excel skills. 35 wpm keyboarding/typing speed. Basic math skills.
- Preferred: Advanced user of MS Word, Excel and Outlook.
Years of Related Work Experience
- Required: 2 years of medical office or patient access experience, working in a healthcare environment, with at least 1 year working in a hospital/physician/clinic billing environment.
- Preferred: 3 years in a hospital/physician/clinic environment with extensive knowledge of all billing and/or registration systems, including insurance carriers, contracts, and types of medical coverage.