About this role
Aufgaben
- Management of customer orders from order receipt through posting and warehouse release
- Review of purchase orders, quotes, delivery requests, and commercial documentation
- Ensuring data quality in order management systems
- Coordination with Sales, Purchasing, Finance, Production, Logistics, and Operations in an international environment
- Analyzing and resolving discrepancies, changes, risks, and escalation cases
- Contributing to process optimization, automation solutions, and digital innovations
- Supporting the team with complex and time-sensitive orders
Profil
- Degree in business administration, supply chain management, logistics, finance, or a comparable qualification; alternatively, professional experience in a business environment
- Professional experience in sales support, order management, customer service, logistics, or commercial operations
- Experience handling customer orders, ordering processes, supply chains, and cross-functional collaboration
- Knowledge of process optimization, automation, digital technologies, and AI-powered applications
- An independent and solution-oriented approach to work with a strong focus on customer service
- business-fluent German and English skills