About this role
Job summary
Are you an experienced patient safety or clinical governance professional who is passionate about learning, improvement and safer care?
North London NHS Foundation Trust is seeking a credible and motivated Lead for Patient Safety Incident Management to provide specialist patient safety leadership to an allocated Care Group. You will be the principal link between the Care Group and the Patient Safety Incident Management Team, helping to embed a just and learning culture in which incident responses lead to meaningful and sustainable improvement.
Working within the Deputy Chief Nursing Officer's Quality and Safety Directorate, you will support the implementation of the Patient Safety Incident Response Framework (PSIRF), the Trust's Patient Safety Incident Response Plan, Learning from Deaths arrangements and the wider patient safety agenda. You will provide expert advice, constructive challenge and practical support to clinical and operational leaders across the Trust.
Main duties of the job
You will
- Lead and quality-assure patient safety investigations and other learning responses, including PSIIs, After Action Reviews, SWARMs, multidisciplinary learning reviews and thematic reviews.
- Support services promptly following significant patient safety incidents, providing specialist oversight and coordination of the initial response.
- Apply systems thinking and human factors principles to identify contributory factors, system issues and opportunities for improvement.
- Promote meaningful involvement of patients, families and carers throughout patient safety responses and support compliance with Duty of Candour.
- Oversee learning arising from deaths and support the monitoring and delivery of actions arising from mortality reviews.
- Analyse intelligence from incidents, complaints, mortality reviews, claims, audits and risks to identify emerging themes and priorities.
- Support Care Groups to translate learning into measurable safety improvement and monitor whether agreed actions are effective and sustained.
- Develop patient safety capability through training, coaching, workshops, reflective learning and support for staff leading safety reviews.
- Produce high-quality patient safety reports, dashboards and thematic analyses for governance meetings, senior leaders and Trust committees.
About us
At North London NHS Foundation Trust, we are committed to providing consistently high-quality care closer to home, improving equity of outcomes, creating great places to work and using research, quality improvement and technology to strengthen our services. We offer flexible working opportunities, health and wellbeing initiatives, NHS discounts, generous annual leave, access to the NHS Pension Scheme and support from our staff networks.
This is an opportunity to take a leading role in strengthening patient safety practice, supporting organisational learning and ensuring that the experiences of patients, families and staff result in demonstrable improvements to care.
If you have the expertise and commitment to help us build a stronger just and learning culture, we would welcome your application.
Job description
Job responsibilities
Main Duties & Responsibilities
- Lead on incident review, coding, investigation and follow up
- Facilitate Patient Safety Incident Reviews
- Facilitate After Action Reviews
- Facilitate incident review training
- Attend governance meetings for patient safety matters, and incident review meetings
- Provide timely information reports
- Co-ordinate the management of Patient Safety Alerts
- Undertake and support Quality Improvement projects
- Presentations and report writing
- To support the Legal Services Team in the management of cases for review by HM Coroner
- To support the Patient Safety Partners in their role.
See Job Description and Person Spec attached for full details.
Person Specification
Qualifications
Essential
- Graduate and/or professional qualification or relevant equivalent experience
- Profressionally trained in accredited PSIRF/RCA course
Experience and Knowledge
Essential
- High level of experience of handling patient safety, quality and clinical governance matters.
- Proven experience of using incident management systems
- Proven experience in the application of PSIRF and other patient safety tools.
- Proven experience of supporting or facilitating patient safety incident investigations
- Proven experience of report writing, presentations, and delivering training
- Proven experience of collaborative working with clinical teams to improve learning outcomes
Desirable
- Previous NHS experience (within the last 5 years)
Skills and Abilities
Essential
- Proven investigative and analytical skills, methodological with good attention to detail
- Ability to develop successful working relationships with clinicians with from all disciplines and staff at all levels
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
North London NHS Foundation Trust
Address
St Ann's Hospital
St Ann's Road
London
N15 3TH
United Kingdom
Employer's website
https://www.northlondonmentalhealth.nhs.uk/ (Opens in a new tab)