About this role
Job summary
Why might this job interest you?
As a Pharmacy Technician, you will be responsible for providing an efficient and customer-focused dispensing service, ensuring that patients are attended to promptly and courteously. You will be managing the dispensing and supply of inpatient and outpatient prescriptions, including controlled drugs, clinical trial medicines, cytotoxic, unlicensed and specialised medications, in accordance with local policies and procedures. You will also be responsible for supplying controlled drugs to wards, ensuring all legal requirements are met and accurate records are maintained following successful completion of the required competency assessment. In addition, you will be supporting patients by issuing their medication, providing appropriate counselling to promote safe and effective use, and addressing any medication-related queries or concerns.
Main duties of the job
In addition, you will be supporting patients by issuing their medication, providing appropriate counselling to promote safe and effective use, and addressing any medication-related queries or concerns.
About us
Here at NHS Professionals, we run England's largest NHS staff bank and are experts at putting people in places to care. Every year we help thousands of dedicated and highly skilled NHS workers enjoy better career opportunities, more flexible shifts, and a healthier work-life balance across our partnered Trusts.
Career Progression access to Learning & Development opportunities, so that you can take on new roles and challenges
Work-life Balance flexible shifts, committed shifts, wellbeing resources and build paid annual leave
Opportunity & Access over 50 partner NHS Trusts to give you the flexibility of choice to work how and where you want
Job description Job responsibilities
Responsibilities of this job role
To support the Dispensary Manager and Deputy Dispensary Managers with the coordination of departmental administrative activities, ensuring enquiries and requests from staff, patients, carers and external service users are appropriately directed and managed. To assist in overcoming communication barriers, including language difficulties and individual physical or mental health needs, in accordance with personal competence.
- To maintain accurate patient records using dispensary computer systems, ensuring all information is handled securely and confidentially in accordance with national and local policies. To utilise systems such as CMM, Tracker, Transport and Sunrise to monitor workflow, update relevant information and ensure departmental processes are completed within required timescales.
- To coordinate outstanding medication requests and owing prescriptions, ensuring orders are raised promptly and appropriate arrangements are made for their subsequent delivery in line with departmental procedures. To monitor potential medication-related delays affecting patient discharge and liaise with relevant personnel to support effective discharge coordination.
- To maintain effective stock management arrangements through regular stock counts, expiry date monitoring and identification of stock discrepancies. To ensure dispensary facilities and working areas remain safe, clean and organised, reporting any health and safety, equipment or manual handling concerns to the appropriate manager.
- To oversee the planning, coordination and completion of ward controlled drug audits, ensuring compliance with relevant requirements and accurate documentation of audit outcomes on the ADIOS system. To coordinate the return of controlled drugs from wards and contribute to departmental governance by reviewing procedures, undertaking audits and supporting the implementation of improvements in working practices.
- To undertake senior operational responsibilities within the dispensary, providing direction and guidance to colleagues in the absence of the Dispensary Manager or Deputy Dispensary Manager. To complete or maintain Accuracy Checking Pharmacy Technician (ACPT) accreditation in accordance with CPPE requirements and local policy, undertake a minimum of eight hours of accuracy checking per month, provide constructive feedback on dispensing errors, report in-process errors and contribute to improvements in quality standards and procedures.
Person Specification
Qualifications Essential
To be successful in applying for this role you will need: NVQ Level 3 in Pharmacy Services with BTEC Pharmaceutical Science or equivalent qualification. Registered with the General Pharmaceutical Council (GPhC). Knowledge of commonly used medicines, medication counselling and pharmacy dispensing systems, including CMM. Experience in stock management, patient record systems, clinical audits and governance. Excellent communication, interpersonal, IT and analytical skills, with experience of multidisciplinary teamworking and staff training.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name NHS Professionals Limited
Address East Kent Hospitals University Nhs Foundation Trust
Kent and Canterbury Hospital
Ethelbert Road
Canterbury
Kent
CT1 3NG
United Kingdom
Employer's website https://www.nhsprofessionals.nhs.uk/ (Opens in a new tab)