About this role
Job summary
The Breast Screening and Imaging Department are looking for a dedicated, enthusiastic, dynamic and competent individual to join their innovative, forward thinking, passionate team who strive to ensure patient care is at the forefront of our service.
As part of the role the post holder will some undertake secretarial duties, some data entry functions and close monitoring of patients' pathways. The ideal candidate will be diligent, motivated and attentive with experience of managing their own workload but also able to work as part of a close team.
Please note previous candidates need not apply.
PLEASE NOTE - WE CANNOT OFFER SPONSORSHIP FOR THIS ROLE. If you hold a Graduate/Post Study work visa, you will only be able to work this role fixed term until the expiry date of your visa.
Main duties of the job
The post-holder will be part of the trust wide Radiology team and will manage the day to day responsibilities for booking patients from the waiting list and maximising capacity utilisation as well as undertaking reception and other administration duties within the Kent and Canterbury Breast Screening Unit.
The post holder will be expected to provide a flexible resource to support teams in the provision of services. This includes organisation of own and other team members work. Duties may include contact with front line service users, members of the public and other external stakeholders. This post will include organisation and maintenance of effective systems (paper based and electronic).
About us
We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.
PLEASE NOTE - WE CANNOT OFFER VISA SPONSORSHIP FOR THIS ROLE. Applications are welcome from candidates who already hold an independent right to work in the UK and do not require sponsorship, such as those on a Dependent Partner/Spouse visa. However, we are unable to consider applicants who require visa sponsorship now or in the future, including those currently holding a Graduate Visa (Post-Study Work Visa) where ongoing sponsorship would be required to continue employment.
Job description
Job responsibilities
Please scroll down to access the full Job Description and Person Specification located in Documents to download.
If you have further queries please dont hesitate to contact the line manager using the contact details below.
Person Specification
Qualifications
Essential
- Basic numeracy & literacy (Maths and English) qualifications GCSE or equivalent
- RSA / NVQ 3 or equivalent
Experience
Essential
- Minimum of 2 years administration experience
- Experience in customer facing role
- Experience of formal minute taking
Desirable
- Experience of NHS/Health Care environment
- Working in and for a team
Skills
Essential
- Excellent communication: written and verbal
- Ability to prioritise and organise own workload
- IT skills: Keyboard skills, ability to use spread sheets, preparation of documents to high quality using WORD
- Accuracy - pays attention to detail
- Ability to interact with colleagues and other stakeholders courteously.
- Ability to communicate clearly, both written and verbally
Desirable
- Ability to track information
- To develop new skills and contribute to the improvement of the service provided
Knowledge
Essential
- Knowledge of Microsoft Office packages e.g. Word, Excel, Access and internal systems.
- Understanding of the Data Protection Act 1998
Desirable
- Understanding of patient pathways
- Knowledge of the Patient Administration Systems
Other requirements
Essential
- Upholds and models the Trust values
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
East Kent Hospitals University NHS Foundation Trust
Address
Kent and Canterbury Hospital
Ethelbert Road,
Canterbury
CT13NG
United Kingdom
Employer's website
https://www.ekhuft.nhs.uk/patients-and-visitors/ (Opens in a new tab)