About this role
Job summary
An exciting opportunity has arisen at Herne Bay Urgent Treatment Centre, for Healthcare Assistants to join our bank team. This is a fantastic chance to work in a fast paced, patient focused environment where no two days are the same.
Main duties of the job
The Healthcare Assistant (HCA) plays a vital role within the Urgent Treatment Centre multidisciplinary team, supporting the delivery of safe, effective and compassionate care to patients presenting with a wide range of minor illnesses and injuries. Working under the supervision of practitioners, the HCA assists with clinical procedures, patient assessments, treatments and administrative duties to ensure the smooth operation of the service.
The post holder will contribute to maintaining a positive patient experience, supporting timely patient flow and ensuring that patients receive high-quality care in accordance with local policies, national standards and safeguarding requirements.
This role involves shift cover for staff leave and shifts will be available on an "adhoc basis".
About us
We are a dedicated and collaborative team of experienced Nurse and Paramedic Practitioners, working together to deliver high quality, patient centred care in a supportive and inclusive environment.
Our team brings a diverse range of clinical expertise, allowing us to confidently assess and mange a wide variety of minor injuries and illnesses.
We pride ourselves on our strong team ethos, where knowledge sharing, continuous learning and mutual support are at the heart of everything we do.
Working in an Urgent Care setting, we value adaptability, professionalism and compassion, ensuring every patient receives safe,effective and timely care.
Job description
Job responsibilities
As a Healthcare Assistant, you will undertake clinical observations, assist with treatments and procedures, support patient wellbeing, maintain clinical areas and equipment, and help ensure the smooth day-to-day running of the service. You will provide compassionate, patient-centred care while working within your training and scope of practice under appropriate clinical supervision.
This is an excellent opportunity for an experienced Healthcare Assistant who is passionate about delivering safe, effective and personalised care, enjoys working as part of a supportive team, and thrives in a dynamic urgent care setting. The role offers the opportunity to develop your clinical skills while contributing to a service that makes a real difference to patients and the local community.
Key responsibilities include
- Recording clinical observations, including NEWS2, PEWS, ECGs, blood glucose monitoring and urinalysis.
- Supporting practitioners with patient assessment, treatment and clinical procedures.
- Assisting with patient mobility, comfort, personal care and wellbeing.
- Maintaining clinical equipment, stock levels and treatment areas.
- Accurately documenting patient information using electronic healthcare systems.
- Promoting a positive patient experience through excellent communication and compassionate care.
Person Specification
Personal Qualities
Essential
- -Polite and confident
- Flexible and cooperative
- Motivated
- High levels of integrity
- Sensitive and empathetic in distressing situations.
- Ability to work under pressure.
Qualifications
Essential
- Educated to GCSE level or equivalent.
- Care certificate
Desirable
- GCSE Mathematics and English (Grade C/4 or above)
- NVQ Level 2/3 in Health and Social Care.
Skills
Essential
- Excellant communication skills (written, oral and listening).
- Able to record observations such as blood pressure, temperature, pulse respiratory rate and oxygen saturation
- Clinical skills such as basic wound care, urinalysis, blood glucose monitoring and recording ECG.
- Skilled at supporting and encouraging people of all ages when they are worried, in pain or feeling unwell.
- Effective time management skills
- Ability to work as a team member and autonomously.
- Excellent problem solving skills
- Ability to follow policies and procedures.
Desirable
- EMIS user skills and sound IT skills
- Clinical skills such as plastering.
Experience
Essential
- Experience of working as a Healthcare Assistant.
Desirable
- Experience of working in an Urgent Treatment Centre.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Herne bay Health Care LTD
Address
Herne Bay Urgent Treatment Centre
Queen Victoria Memorial Hospital
King Edward Avenue
Herne Bay
Kent
CT6 6EB
United Kingdom
Employer's website
https://www.hernebaypcn.nhs.uk/ (Opens in a new tab)