About this role
Job summary
Are you passionate about helping and supporting people spend their final days in the place they choose?
If you have significant experience caring for people at the end of life in the community, we would love you to bring your skills and compassion and join our team.
Make a difference when it matters most.
Would you like to make a meaningful difference to people at the end of life? We would love to welcome Health Care Assistants with significant care and community experience to our dedicated Hospice at Home team. This is an opportunity to bring your experience and compassion to a role supporting people and those close to them.
Main duties of the job
Join Saint Francis Hospice, a dynamic, forward-thinking organisation providing specialist palliative care across Havering, Brentwood, Barking & Dagenham and Redbridge. Our Hospice at Home team brings together nurses and Health Care Assistants to provide hands-on nursing care and support to individuals and their carers in their own homes. Together, we help people in their last few weeks of life remain at home to die.If you enjoy working as part of a team, communicate well and feel confident working independently without supervision, we would be delighted to hear from you. You will need a flexible approach, the ability to travel efficiently and effectively across the hospice catchment area, and the ability to obtain business-use insurance for your vehicle.
HOURS
37.5 hours per week full time.
A weekly rota with flexible shift pattern consisting of early, flexi and late shifts.
A willingness to do an occasional night shift if service requires.
Service runs 7 days a week. 365 days a year.
Early 0900-1700
Flexi 1000-1800
Late 1300-2100
Nights 2200-0700
Interested in joining us? We would welcome a conversation about these opportunities or the chance to arrange an informal visit.
Please contact the manager below to find out more.
Team Manager Simone Sims 01708 753319 ext. 2342
About us
We are a dynamic, forward thinking organisation delivering a full range of specialist palliative care services for individuals & their loved ones with palliative or end of life care needs. We achieved Outstanding in our CQC inspection & have reconfigured our services to meet the changing needs of our local community. We support 5 Clinical Commissioning Groups & have a robust governance structure in place. We provide ward clinical services within a modern, personal & friendly 18-bedded unit, as well as Specialist Community Crisis Support Service, Hospice at Home Service & Specialist Day Therapy Service. We also have the hospice Pepperell Education Centre that has an excellent reputation for delivering high quality education programmes and study days.
All communication regarding your application including invitations to interviews will be sent to the email address you have stated on your application form, if you could also provide a contact telephone number as well.
Saint Francis Hospice is a charity based in the UK. We will require all successful candidates to be able to provide documentary ID proof of their Right to Work in the UK. We are not a Licensed Sponsor, so are unable to provide sponsorship to support applicants applying from outside of the UK.
Please note that we are a charity & not part of an NHS Trust & we are situated in a quiet location in the village of Havering-atte-Bower, outskirts of Romford, therefore please consider our location when applying.
Job description
Job responsibilities
To work as a member of the Hospice at Home team and to provide appropriate palliative nursing care and support to people in their own homes as well as supporting their carers across our catchment area of Barking and Dagenham, Havering, Brentwood and Redbridge.
To liaise with other members of the multidisciplinary team Hospice at Home Manager, Hospice at Home Team Co-ordinator, Primary Health Care Team, Clinical Nurse Specialists, Social Care providers.
MAIN DUTIES AND RESPONSIBILITIES
To provide appropriate physical, emotional and spiritual care in agreement with the individual and family, enabling them to continue to provide nursing care for the individual if that is their wish.
To introduce the hospice services and the ethos of hospice care in the home environment.
To provide care for people with palliative care needs in their own homes in accordance with the individuals care plan as defined by the District Nurse.
To work under the direction of the Hospice at Home Team Manager and in close coordination with senior staff nurses within team as well as external professionals involved in persons care.
Communicates with individuals, carers and health professionals in a professional manner.
To provide physical care complying with moving & handling policy and continually perform risk assessment in the persons home.
To teach, empower and enable families to care for their loved one.
Communicate effectively and appropriately with individuals and carers and liaise with other professionals involved in their care, all working cohesively regarding any clinical decision making to ensure consistent high standard of care for the individual at home.
Recognises changes in palliative care symptoms and conditions and notifies other health care professionals as necessary.
Supports individuals with the self-administration of prescribed oral medication where the patient is self-medicating and no carer available.
Undertakes regular monitoring of syringe pump function whilst caring for people and undertakes first line troubleshooting when problems occur.
To monitor the persons condition and to record all observations accurately using remote technology and Icare.
To make accurate notes in last days of care plan if commenced.
Ensures patient records and verbal feedback to the team are maintained appropriately, accurately and that all documentation is kept up to date using the remote Icare.
To have an understanding of the role of other professionals involved in the persons care and ensure full communications maintained at all times between all relevant parties.
To be aware of the function and use of equipment commonly used in the care of palliative care individuals.
Cares for the body after death and supports family members carers after death.
Undertakes delegated clinical tasks and procedures linked to Saint Francis Hospice competencies for HCAs which are specific to the immediate care environment.
Participates in audits, surveys or other clinical governance activities as requested by service lead.
To be aware of team dynamic and to be willing to work as part of a team.
To be able to have a flexible approach to working as part of a rota and ensure follow Lone working policy guidance.
To have an understanding and awareness of behaviours and interpersonal skills that are vital to effective team working and practice them at all times.
Use opportunities to increase skill set and encourage development of HCA role e.g. use of iCare, Deputising Coordinator role for service allocation as required, and referral to Marie Curie/internal hospice Services.
Participate and contribute to hospice Widening Access groups and Service Improvement Groups as appropriate.
Responsible to use opportunities to increase use and skills with IT with use of iCare, Workday HR system and email as appropriate.
PROFESSIONAL RESPONSIBILITIES
- To take responsibility for own professional and personal development which will be monitored in supervision sessions and in a yearly appraisal.
- To adhere to the policies and conditions of service of Saint Francis Hospice relating to sickness and absence, conduct, Health and Safety, Data Protection and any others that are relevant.
- Take responsibility for own professional and personal development which will be monitored in supervision sessions and in the annual appraisal system.
- To be responsible for any equipment provided by the hospice for the role in the community and the safekeeping of such items when not in use.
ADDITIONAL RESPONSIBILITIES
- Some information received or supplied during the course of duty will be of a confidential nature confidentiality is not to be breached and is a disciplinary matter.
- Ensure that computerised data is managed within the requirements of the Data Protection Act.
- Report accidents/incidents or potential hazards and to work in accordance with the Hospices Health and Safety at Work Policy.
Person Specification
Qualifications
Essential
- Significant relevant care experience.
- Palliative care experience.
- Experience of working as part of a team.
- IT skills/experience required.
Desirable
- Experience of working in a specialist palliative care setting.
- Experience of working in a community setting.
- IT Systems : Microsoft package included: O365, Outlook, Word, Excel, PowerPoint, SharePoint, iplicit (expenses), icare (business data), Sentinel (complaints/compliments), ThankQ (for CRM).
Experience
Essential
- Understanding of philosophy of hospice care and supportive of the ethos of hospice at home.
- Has an empathy and understanding of issues encountered by patients with palliative care needs.
- Ability to work without direct supervision in a patients home.
- A sensitive awareness of the needs of patients and their families in the community setting,
- Ability to use own initiative.
- Ability to work flexibly and have a flexible approach to working patterns.
- Motivated to learn.
- Ability to maintain a mature, responsible attitude.
- Flexible approach to team working and an awareness of team dynamics and committed to multidisciplinary working .
- Demonstrable excellent interpersonal skills.
- An effective communicator with excellent written & verbal communication skills.
- Motivated and enthusiastic.
- Good personal support mechanism & awareness of own stressors.
- Should have the ability to travel efficiently and effectively to a persons home address across various locations within the hospice community catchment area and must obtain insurance for business use.
Desirable
- Ability to respond to changes in a patients condition.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Saint Francis Hospice
Address
Saint Francis Hospice
The Hall, Broxhill Road
Havering-Atte-Bower
ROMFORD
RM4 1QH
United Kingdom
Employer's website
https://www.sfh.org.uk/ (Opens in a new tab)