About this role
Job summary
ith demand on our services at an all-time high, the role our department provides has never been more critical. We have an opportunity for a Medical Support Secretary to join our busy team.
We will give you
- The chance to make a difference to people in our local communities.
- Monday to Thursday with hours which suit you and the department requirements.
- Career development opportunities.
Main duties of the job
As a Support Secretary your main duties will cover:
- Medical audio typing.
- Carry out administrative instructions including booking and cancelling appointments, updating investigation logs and supporting the Medical secretaries when required.
- Deal with internal and external telephone enquiries from patients, staff and external agencies.
- Undertake routine office duties including printing, scanning and filing.
To do this we need you to:
- Be able to prioritise your workload effectively.
- Pride yourself on being organised.
- Have an excellent eye for detail.
- Be confident using a computer and Microsoft Office.
- Have an excellent telephone manner.
- Be able to communicate effectively and manage patient expectation.
- Strive to give our patients an excellent customer service.
- Be enthusiastic, resilient, confident, and committed.
About us
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham, and Salford, to save and improve lives.As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and collaborating closely with local authorities and key partners. We believe in our power and potential to make a difference and we are always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.In return, we can offer you a job role with purpose and flexibility.
The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk
We reserve the right to close the online vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and return your application form as soon as possible.
Person Specification
Qualifications & Training
Essential
- Word processing - Qualified to RSA II or equivalent qualification/demonstrable skills
Knowledge, Skills & Experience
Essential
- Experience of successfully working within a team tight time frames and to deadlines
- Secretarial knowledge of office practice and procedures
- A good understanding of Microsoft Office and Outlook, audio typing experience (RSA II or equivalent)
- Good written and verbal communication skills
Desirable
- PA Experience
- Knowledge of the Trusts current information technology systems e.g, Medisec, iSOFT, PAS, CRIS, Symphony, Healthviews etc.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Northern Care Alliance NHS Foundation Trust
Address
Fairfield General Hospital
Rochdale Old Road
Bury
Greater Manchester
BL9 7TD
United Kingdom
Employer's website
https://www.northerncarealliance.nhs.uk/ (Opens in a new tab)