About this role
Job summary
The Medical Education Department at Broomfield Hospital is seeking a proactive and organised Clinical Observer Administrator to join the Clinical Observership Team.
The role involves reviewing and processing applications from doctors seeking Clinical Observer placements, coordinating four-week placements, and liaising with Consultants to ensure availability aligns with specialty capacity. The post holder will provide high-quality administrative support to Medical Education at Mid and South Essex NHS Foundation Trust (MSEFT) and work closely with doctors, medical students, locally employed doctors, and Consultants to support the delivery of high-quality education and training across the Trust.
Main duties of the job
Main Duties & Responsibilities Communication
Build and maintain effective relationships with hospital colleagues, Consultants, doctors, medical students, and external healthcare professionals.
Communicate efficiently through Microsoft Teams, telephone, email, and face-to-face interactions.
Organise meetings and educational events, including preparing agendas, minutes, action logs, and supporting documentation.
Facilitate virtual and live-streamed Teams events as required.
Manage enquiries and complex queries professionally, providing accurate information and support.
Handle sensitive or challenging conversations with tact, diplomacy, and discretion.
Planning & Administration
Support Consultants and educational leads in coordinating training programmes, placements, rotations, and educational activities.
Arrange and administer meetings, training sessions, and Medical Education events.
Prepare and distribute correspondence, reports, and documentation for a variety of internal and external stakeholders.
Monitor, review, and respond to feedback to support continuous service improvement.
Produce and maintain qualitative and quantitative reports as required.
Maintain accurate trainee and medical student records, portfolios, and documentation, supporting placement reviews and annual assessments.
About us
Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.
Job description
Job responsibilities
Please see the attached Job Description and Person Specification for further information about the role, including the main duties, responsibilities, and essential criteria.
Person Specification
Qualifications
Essential
- GCSE A-C
- A-levels/NVQ Level 4 or equivalent experience
Desirable
- IT qualifications (e.g. ECDL)
knowledge and experience
Essential
- Experience in working collaboratively in teams but also able to work autonomously
- Ability to prioritise and organise own work and those of others to meet agreed deadlines
Desirable
- Medical Education experience
- Knowledge of the NHS
Communication Skills
Essential
- Experience of dealing with and engaging with all levels of personnel.
- Ability to defuse and manage difficult conversations
- Excellent written communication skills
Physical Requirements
Essential
- Ability to work with computers
Other
Essential
- Ability to work flexibly as required including evenings and weekends according to service demands
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Mid and South Essex NHS Foundation Trust
Address
Medical Academic Unit, Broomfield Hospital
Court Road
Chelmsford
CM1 7ET
United Kingdom
Employer's website
https://www.mse.nhs.uk (Opens in a new tab)