About this role
Job summary
We are seeking a dedicated and organised individual to join our team at Ipswich Hospital as a Receptionist/Admin Support. This is a full-time, fixed-term 12 month role. You will play a crucial role in ensuring the smooth delivery of administrative and reception services within the Cardiology department.
The Role This role involves providing essential administrative and reception support to the Cardiology team, ensuring an efficient service for all patient bookings and appointments. Your contributions will directly impact the quality of care provided to patients undergoing tests and procedures.
Manage appointment scheduling and bookings for tests and invasive procedures. Record and update patient attendance outcomes in the Epic hospital system, addressing any data quality issues as they arise. Handle internal and external mail related to bookings and referrals, and process routine correspondence efficiently.
Main duties of the job
Be part of a purpose-driven organisation that prioritises patient care and values every team members contributions. Enjoy the benefits of NHS employment, including structured pay scales and access to development opportunities. Work in a supportive and inclusive environment committed to your growth and progression.
About us
We are one of the largest NHS organisation in the region, employing over 12,000 staff. We deliver care from two main hospitals in Colchester & Ipswich, six community hospitals, clinics and patient's homes.
Our scale provides exciting opportunities for development, innovation, research, education and training.
Talk to us about our range of flexible working opportunities, apprenticeships and staff benefits
Equality Diversity and Inclusion (EDI) is at the heart of all we do; and it forms part of ESNEFTs core activities. The Trust operates and relies on everyone treating each other with dignity and respect, to receive equitable and fair treatment in the implementation of Policies, procedures and in its practices and to foster positive work relationships. The EDI Agenda reflects the Trust values of Optimistic, Appreciative and Kind. In line with the NHS Long Term Plan and Staff Standards, we consistently strive to improve, to take the learning into Action for a better ESNEFT.
Job description
Job responsibilities
This role is not suitable for Sponsorship
Working at ESNEFT
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options. Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.
Sponsorship Eligibility
To comply with UK Government regulations on sponsorship we are unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold. Full guidance on sponsorship can be found Skilled Worker visa: Overview - GOV.UK
Notes
Please note that where response levels are exceptional we may close the post before the specified date, therefore early application is recommended.
In line with AfC Terms and Conditions new entrants to NHS will commence on the entry level of the salary
If you require any information in an alternative format or have any access needs for the application process, please contact us.
Person Specification
Qualifications
Essential
- GCSE (or equivalent) C or above English and Maths
Experience
Essential
- Proven experience in clerical or administrative roles.
- Experience working in an office environment.
- Computer skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
East Suffolk and North Essex NHS Foundation Trust
Address
Ipswich Hospital
Ipswich
Suffolk
IP4 5PD
United Kingdom
Employer's website
https://www.esneft.nhs.uk/ (Opens in a new tab)