About this role
Technician, Process
JOB CODE
PHL5639
JOB PROFILE NAME (Title)
Technician, Process
MANAGEMENT LEVEL
9 Staff
DISCIPLINE
Operations
REPORTS TO
FSLA CLASSIFICATION
Exempt
The Process Technician is responsible for monitoring and ensuring process are being complied. He/She identifies when there is deviation from the norm and takes simple action to correct. Escalates to senior members when they are not able to correct the problem. The Process technician works in a variety of settings covering business units assigned (Handset, Display, Enclosure).The Process Technician is responsible for monitoring and ensuring processes are being complied. The Process technician works in a variety of settings covering business units assigned (Handset, Display, Enclosure).
Essential Job Skills/Duties
- Ensures compliance with standard procedures and practices
- Performs process setup for pilot build and ramp readiness
- Conducts testing, inspections, and monitors process parameters
- Adjusts inputs within specs to maintain product quality
- Troubleshoots issues, performs RCA, applies corrective actions (OCAP), and create lessons learned every pilot build
- Maintains documentation and generates engineering reports
- Supports training for new machines, and upgrades
- Provides updates on process status, runs, and changes
- Coordinates with equipment teams, internal customers, and suppliers
- Supports machine and Operators qualification
Required Technical Skills
- Creative thinking and good problem-solving skills using various tools - PDCA, 7QC Tools (Why-Why, Fishbone)
- Mathematical and statistical process control (SPC tools) – FMEA, OCAP
- Knowledge of standard (ISO, IMS etc)
Required Soft/Leadership Skills
- Clear, concise written and verbal communication
- Attention to detail under time constraints
- Collaborative approach across shifts and teams
- Ownership mindset with follow-through
- Adaptable to changing priorities and schedules
Required Education & Experience
- Technology Course +2 years’ experience
- Engineering or BS Related courses Graduate (EE/ME/ECE/ChE/MSE/Physics/Electro-mechatronics)
- Anodizing/PVD - Chemical Engineering/Physics/Material Science
- At least 2 years’ experience in process sustainability, process improvement and/or quality control
- Practical application of problem-solving tools such as but not limited to 7QC tools, root cause analysis, isolation runs etc.
- Application of basic engineering concepts and techniques to operations
Preferred Education & Experience
- Bachelor’s degree in Engineering
- Experience in continuous process environments
- Hands-on preventive maintenance exposure
- Preferred Licenses/Certifications
- Six Sigma Yellow Belt or equivalent
Supervisory Responsibilities
- No direct reports
- May mentor new or temporary staff.