About this role
At IAG, we’re ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible.
Build the future of Data & AI delivery at IAG
Join us at a pivotal moment as we reshape how Data & AI products are delivered across the business. As Data & AI Delivery Manager, you'll help establish and lead a new delivery capability across data, AI, insights and reporting, turning ambitious priorities into practical business outcomes.
This is an opportunity to influence how work gets done, build confidence in delivery and shape how squads deliver. Working with product, business and technology leaders, you’ll remove barriers, manage dependencies and lead data and AI delivery across the full lifecycle - from experimentation and release to ongoing monitoring, evaluation and improvement in operation. You’ll ensure teams consistently apply and embed our new delivery practices, combining agile ways of working with data science principles - helping teams turn promising ideas into reliable solutions that continue to create value long after launch.
This is a permanent full-time role based in Tāmaki Makaurau (Auckland), Ōtautahi (Christchurch) or Te Whanganui-a-Tara (Wellington).
Ngā Mahi Hei Whakatutuki Māu | What You'll Do
- Lead how Data & AI products are built, delivered, supported and continuously improved across their entire lifecycle.
- Own end to end delivery outcomes for business aligned Data & AI products, ensuring they create lasting value for customers and stakeholders.
- Guide delivery squads and cross functional teams to turn priorities into practical, scalable and well governed solutions.
- Deliver trusted business insights, reporting and analytics capabilities that support better decision making across IAG.
- Drive migration and decommissioning initiatives, helping modernise our data landscape while reducing complexity and technical debt.
- Identify opportunities to streamline processes, improve delivery performance and strengthen the ongoing operation of Data & AI products.
- Partner closely with Product Managers, engineers and business leaders to balance strategic priorities with operational excellence.
Ōu Pūkenga me ōu Wheako | What You'll Bring
- Experience leading the end to end delivery and operation of data, analytics, AI or technology products within a complex environment.
- A strong understanding of product lifecycle management, from initial delivery through to support, optimisation and retirement.
- Experience leading cross functional teams and navigating competing priorities across business and technology stakeholders.
- The ability to translate business needs into practical delivery outcomes that create measurable value.
- Experience delivering business insights, reporting, analytics or data driven solutions.
- A continuous improvement mindset, with a track record of simplifying processes and improving ways of working.
- Curiosity about emerging Data & AI capabilities and how they can be applied to solve real business problems.
Tā Mātau ki a Koutou| What We Offer
- Boosted KiwiSaver with 4.5% employer contribution and life insurance as standard.
- 20 days annual leave + 5 days MyLeave (extra leave for what’s important to you).
- Up to 50% off personal insurance, including home and motor insurance.
- Annual $500 health & wellbeing payment.
- 14 Weeks paid parental leave.
- Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.
*employment type eligibility criteria apply
Applications close: Wednesday 25 November 2026 11:59PM NZDT
Tā Mātau Ratonga Tautoko | Adjustments & Support
If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to [email protected] for a confidential conversation.
He pitopito kōrero anō mō mātau | More About Us
As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That’s not just words. It’s our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We acknowledge Tāngata Whenua in Aotearoa and are committed to growing Māori prosperity and wellbeing in Aotearoa through He Rautaki Māori (IAG’s Māori Strategy). We celebrate unique viewpoints shaped by life experiences, cultures and passions. And expand careers, genuinely connect with community, lead with a powerful purpose and celebrate what makes you individual.