About this role
We are so glad you are interested in joining Sutter Health!
Organization
SPMF-Sutter Pacific Medical Foundation - South
Position Overview
- Supports, organizes and coordinates the overall operation of Patient Services, including staffing and work assignments of patient services representatives, assistants and interns.
- Supports updates to policies, procedures and protocols to streamline workflow, improve efficiency, and strengthen quality assurance.
- Ensures the timely delivery of services to patients and oversees the efficient operation of the department.
- Serves as the liaison between Patient Services and staff, physicians, patients, family and other employees.
- Ensures services are provided in a manner consistent with best practices, accreditation standards and State and Federal regulations.
- Adheres to all organizational, local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering patient care.
- This role is intended for use by employees employed by an outpatient facility.
- Travel & Coverage: The primary work locations will be in San Francisco.
- However, travel and coverage are required across all SPMF locations, including sites in Marin County, Solano County, Napa County, and East Bay locations.
- Schedule: Monday–Friday, 8 AM–5 PM, with weekends as needed (subject to change)
Job Description
EDUCATION
- Equivalent experience will be accepted in lieu of the required degree or diploma.
- HS Diploma or equivalent education/experience
TYPICAL EXPERIENCE
- 4 years of recent relevant experience.
- Preferred: 5 years of Patient Services experience
- Preferred: Experience with Epic
- information (PHI).
- Build collaborative relationships with peers and other healthcare providers to achieve departmental and corporate objectives.
Job Shift
- Days
Schedule
- Full Time
Shift Hours
- 8
Days of the Week
- Monday - Friday
Weekend Requirements
- As Needed
Benefits
- Yes
Unions
- No
Position Status
- Non-Exempt
Weekly Hours
- 40
Employee Status
Regular
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $35.46 to $49.64 / hour
The posted pay range is based on the position's primary work location. Candidates who reside and work outside of that location may be subject to a different pay range based on their work location. Candidate starting salaries consider multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.