About this role
Job Description
- Handle all walk-in customers and telephone enquiries from customers and ensure that individual retail outlet is operating smoothly according to company policy and regulations all the time
- Ensure deliver professional service to all walk in and account customer at all times
- Proactive selling DHL services, such as TDD, SII and PDN to ensure to tap on every business opportunities and acquire optimize revenue
- Provide after sales service to customers by register special pre-alert and follow up special request from customer
- Ensure the updated customer information is share with respective sales and responsible for all service related information is file and update
- Answer both walk-in enquiries
- Provide support in processing the redemption service for marketing campaign
- Maintain retail outlet clean and tidy
- Any other tasks assigned by the Retail Manager
Job Requirement
- Bachelor degree in Sale, Marketing, or equivalent is required.
- Fluent in Speaking/Reading/Writing Khmer is required
- Fluent in Speaking/Reading/Writing English is required.
- Good in Speaking/Reading/Writing Chinese Mandarin will be an advantage.
- Good Computer Skills: MS Word, Excel, Power Point, Internet Email.
- Be confident, friendly, and people-oriented.
- Must have high commitment and be willing to learn, and challenge.