About this role
Job Description
As a Cashier, your enthusiasm for helping customers will provide a friendly and efficient checkout experience. You’ll help customers feel welcomed and become a multitasking superstar – starting conversations, making connections, and efficiently serving each customer will be your expertise. So what can you expect as a Customer Experience Associate – Cashier at the Exchange?
Greet every customer with eye contact and smile in your authentic way
Acknowledge every waiting customer as soon as they arrive to your lane to let them know you’ll be right with them
Complete transactions accurately and efficiently while engaging customers in appropriate conversation
Help customers by following the proper procedure for bagging merchandise and moving large or heavy items We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!
Job Qualifications
Able to learn and adapt to current technology needs
Able to think quickly on the spot to answer customer questions
Able to lift 20 pounds
Additional Qualifications/Requirements
Willing to cross-train and work in other areas of the store, as needed
Must possess a welcoming and helpful attitude toward customers and other team members
Cash handling experience preferred
Excellent communication skills
Basic computer skills
Retail experience preferred
Who We Are
Wiesbaden Exchange Central Checkout
Serving Those Who Serve.
One Team. One Mission. One Exchange.
Job Qualifications
Completion of high school or the equivalent, retail experience, demonstrated willingness and potential for additional responsibility.
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.
Additional Qualifications/Requirements
LOCAL NATIONAL INFORMATION
JOB TITLE
SALES ASSOCIATE;
JOB CODE
5189L03-01;
GRADE
T-3;
CATEGORY
TEMPORARY PART TIME ; 25.0 HPW/5 DPW;
(ESTIMATED DURATION OF EMPLOYMENT 31 JAN 2027)
PAY RANGE
€ 1609.69.
APPLICANTS MUST BE ABLE TO WORK ALL SHIFTS TO INCLUDE EVENINGS,WEEKENDS AND HOLIDAYS. APPLICANTS APPLYING ON A LOCAL NATIONAL APPLICATION MUST CONTACT THE SERVICING HUMAN RESOURCES OFFICE AT 0611-72386/411/412/413. ACTIVELY COMMUNICATES/PROMOTES THE BENEFITS OF THE IN-STORE CREDIT CARD TO CUSTOMERS IN ORDER TO DRIVE SALES GROWTH AND INCREASE CUSTOMER LOYALTY. IF YOU HAVE ANY QUESTIONS ABOUT THIS VACANCY YOU MAY ALSO EMAIL OUR OFFICE AT: [email protected].
Major Duties
Provides high level of customer satisfaction through excellent service. Greets each customer upon contact and/or line of sight, assesses their needs, suggests alternative options, and provides resolution. Keeps their needs foremost and creates a welcoming environment, actively engages, and builds trust relationship with the customer in order to deliver a personalized shopping experience. May assist customers with product selection.
Assists with and/or operates a cash register, self-checkout cash register, or other sales related equipment to enter new accounts, conduct sales, refunds or similar transactions (e.g., voids, price overrides, and knowledge of error codes). Verifies and accepts multiple tenders for payment and makes change with accuracy and zero variance tolerance. May troubleshoot basic issues as needed.
Actively communicates/promotes the benefits of the branded credit card, exchange protection plan and other corporate programs to customers to drive sales growth and increase customer brand loyalty.
Reports complaints, shrink issues, and problems with products, services, and work areas.
Assures compliance with fire, safety, sanitation and security regulations, as well as ensuring the security of fixed assets, cash, and inventory. Practices loss prevention procedures and alerts security and management of potential problems that may involve fraud, waste, and abuse.
Performs other duties as assigned.