About this role
Job Description
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
Job Description
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
What we offer
Competitive Starting Pay
Paid Training
Global Advancement Opportunities
Company Vehicle (as applicable)
Referral Bonuses
Comprehensive Benefits
Medical/Dental/Vision insurance
Health Savings Account (HSA)
Life Insurance
401(k) savings plan with company match
Short-Term and Long-Term Disability
Employee Assistance Program
Wellness Program
And More!
What you will do
Under direct supervision, tracks and provides direct support for the installation contract business. Actively participates in accounts receivable, accounts payable and financial activities, such as contract scheduling, revenue goals, billings, collections, and subcontract processing. Provides back up customer call handling, as needed. Provides administrative, day to day support in the operational areas.
How you will do it
Answers any customer/subcontractors inquiries and resolves or escalates customer issues, as appropriate.
Updates project/labor schedules as required by project owner.
Runs query reports, researches and reconciles unaligned costs, such as labor hours, material purchases, expenses and other operations related transactions.
Performs necessary cost transfers.
Prepare and submit billings.
Completes any additional documentation required for billing, i.e. certified payroll.
Reconciliation of accounts payable exceptions as necessary.
Assist installation teams as needed to reach revenue goals, which may include contacting vendors.
Researches, resolves or escalates accounts receivable disputes as outlined in the escalation process.
Works with Accounts Receivables contact to assist with resolution of A/R issues. Determines appropriate actions for timely resolution.
If needed, will interact with Customer to resolve receivable issues.
Processes invoice credits and rebills, as necessary.
Proactively contacts customers ensure customer satisfaction and a commitment to pay.
Maintains notes within appropriate systems.
Updates and retains customer account information related to special billing conditions, tax status, invoice approval contacts, billing addresses and special billing rates up-to-date.
Support subcontract process including insuring all documentation has been provided to meet safety requirements and any bonds are received and lien wavers are provided per contract requirements.
Assist COAs in resolution of issues.
Provide additional operations administration support, as required.
Additional Qualifications/Responsibilities
What we look for
Required
High school diploma or equivalent required, plus 2 to 3 years of related work experience, preferably within a technical work environment.
Must have strong interpersonal skills to effectively communicate with both internal and external clients.
Must have the ability to simultaneously handle a large and diverse number of projects, tasks and issues with tact, cooperation, and persistence.
Ability to prioritize work activities based upon financial impact to desired business goals.
Must have proficient computer skills within the following applications: Microsoft Word, Excel, ACCESS, Desktop Publishing and Internet business application usage.
Must demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills.
Preferred
Associate’s degree preferred.
Experience and/or basic project accounting or costing principals is desired.
Updated NON Exempt verbiage
HIRING HOURLY RANGE
$28 - $37 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role.