About this role
table.MiTabla { max-width: 1020px;!important Do you want to join an international team working to improve the future of healthcare? Do you want to improve the lives of millions of people? Grifols is a global healthcare company which, since its foundation in Barcelona in 1909, has been working to improve the health and well-being of people all over the world. Our four divisions - Bioscience, Diagnostic, Hospital and Bio Supplies - develop, produce and market innovative medicines, solutions and services in more than 100 countries and regions.
- This position is responsible for applying Human Resources (HR) partnering skills in a high volume call center environment, with an emphasis on Employee Relations case management.
- Will manage and resolve simple to complex Employee Relations issues and investigations.
- Manages and provides early intervention and support resolution for Employee Relations issues.
- Acts independently and has an aptitude for networking in a diverse and complicated organizational structure.
- Primary responsibilities: Responds to, investigates and provides recommendations to resolve employee relations concerns reported to the Employee Relations Service Center, Grifols Ethics Hotline, Issue Resolution Policy or other means.
- Documents all activity, advice, resolution and prepares investigative reports.
- Maintains discretion and confidentiality regarding employee concerns.
- Coaches and advises managers on Grifols' employee relations best practices, policy, programs or processes and how to respond to workplace issues appropriately.
- Ensures compliance of state and federal laws as well as company policy.
- Educates and trains HR staff and front line management on Employee Relations policies and procedures.
- Works with Legal department to respond to EEOC, DOL and other legal claims.
- Responds to unemployment claims for all Grifols' companies.
- Other duties as assigned.
- Knowledge and understanding of HR practices and employee relations.
- Good oral and written communication, organization, presentation, documentation, and interpersonal skills.
- Strong PC skills, especially with Microsoft Office Suite of products.
- Strong critical thinking and problem solving skills, including the ability to perform root cause analysis.
- Ability to work both independently and in a team.
- Ability to handle deadline-driven responsibilities in a dynamic environment.
- Ability to maintain a high level of attention to detail.
- Ability to present data in a compelling manner in order to influence others.
- Ability to maintain the privacy and confidentiality of information viewed.
- Maintains federal and state compliance on all HR issues.
- Consults with HR staff and relevant company employees on all types of internal discrimination complaints.
- Develops reports for submission to various regulatory agencies.
- Reviews HR training related to EEO considerations, various types of discrimination and/or sexual harassment, to ensure compliance with all applicable laws and regulations.
- Gathers evidence and prepares responses to various discrimination and wage claims.
- Investigates and responds to employee relations concerns.
- Creates and delivers training on employee relations issues, compliance policies, and related administrative procedures.
- Provides consultation to managers and employees on the interpretation and/or application of company HR policies and procedures to ensure consistent and fair policy/procedures application.
- Experience & Education Bachelor's degree in HR or related field.
- PHR Certification preferred.
- Typically requires 1 - 5 years of HR experience that includes experience handling related employee relations issues.
- Directly related experience or a combination of directly related education and experience and/or competencies may be considered in place of the stated requirements.
- Work is performed in an office environment with exposure to electrical office equipment.
- Frequently sits for 6-8 hours per day.
- Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
- Frequently walks.
- Occasionally bends and twists neck.
- Light to moderate lifting and carrying objects with a maximum lift of 30lbs.
- Frequently drives to site locations with occasional travel within the United States.
- Able to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences.
- Interacts with others, relates sensitive information to diverse groups.
EEO/Minorities/Females/Disability/Veterans #BiomatUSA Location
NORTH AMERICA
- USA : NC-RTP ||
NORTH AMERICA
- USA : NC-Raleigh : USNC0001 - RTP NC-Headquarters Learn more about Grifols